Best Western Premier Hotel Kaiserhof Wien - Vienna, Austria     4 star hotel

    

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Best Western Premier Hotel Kaiserhof Wien address: Frankenberggasse 10, Vienna, 01040

Best Western Premier Hotel Kaiserhof Wien details: Built in 1896, this elegant hotel is very popular because of its excellent location only 5 minutes walk from the State Opera House, the Ringstraße and the Underground Station.

Situated in a quiet side street, Vienna’s famous shopping promenades are in convenient reach from the hotel.

The hotel has warmly decorated rooms that represent a stylish and sympathetic combination of turn of the century architecture and state-of-the-art technical equipment.

The magnificent imperial breakfast buffet includes many delicacies and sparkling wine. The hotel bar is a cozy spot for reading a book or enjoying a glass of wine.

Kaiserhof guests can reenergize in the wellness area, with sauna, steam bath and a fitness room. The conference rooms are located across from the hotel: the ideal place for small receptions and seminars.

Quality is the hotel’s highest discipline. It has won for 5 consecutive years – Top Best Western Hotel in Central Europe and the ‘State-prize for quality’ from the State Ministry for Economic Affairs & Employment.

The piano bar invites you to linger: read about world events in international newspapers, receive your personal e-mail in the internet corner. Visit our newly opened health centre with state-of-the-art work-out equipment, relax in the sauna or steam-bath.
The satisfaction of our guests is of major importance to us. In order to ensure the quality of our performance we have introduced a quality management system and are being certified annually according to ISO 9002. We are especially proud of having won the Quality Awards 2000 - 2004 of Best Western Central Europe.


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Location

This elegant hotel is very popular because of its excellent location in a quiet side street paved with cobblestones, only 5 minutes walk from the State Opera House, the Ringstraße and the Underground Station.
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Rooms

74 first-class rooms with colourful drapery, polished brass and bright sun-yellow - a touch of Schoenbrunn palace in a completely new style. We've got the perfect type of accommodation for you: Non-smoking floors, Honeymooner rooms, XL-beds,
Rooms with connecting doors & 3 Suites. Air Conditioning regulates the room temperature to your liking. In Vienna on business? You can work in comfort on the large well-lit desk with a fax-/modem-connection (ISDN also possible). Refreshments from the mini-bar or room service give you a quick pick up. Keep your valuables in the private safe deposit box. Radio, SAT-TV and Pay-TV entertainment; guest-information channel. Hairdryers in all bathrooms.more info ...

Facilities

General: Parking (fee required), Express Check-In/Check-Out, Safety Deposit Box, Heating, Elevator, Non-Smoking Rooms, Newspapers, 24-Hour Front Desk, Bar, Pets Allowed, Luggage Storage
Activities: Fitness Centre, Library, Turkish/Steam Bath, Sauna, Massage
Services: Currency Exchange, Shoe Shine, Packed Lunches, Ticket Service, Fax/Photocopying, Internet Services, Dry Cleaning, Meeting/Banquet Facilities, Room Service, Breakfast in the Room, Ironing Service, Bridal Suite, Laundry
Location: Near Subway, University, City Centre, Shopping Centre, Museum Area, Near Highway, Near Exhibition Centre
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Dining

Fresh flowers and a magnificent breakfast buffet will gladden your heart in the early morning. Select a Viennese breakfast with Kipferl and coffee or many other delicacies.

Every day at the Kaiserhof begins with a charming cheer and is greeted with a glass of sparkling wine. Just like in imperial times.

The hotel bar is a cosy spot for reading a book or enjoying a Viennese Apfelstrudel, a typical Kaisermelange in the afternoon or a glass of Austrian wine in the evening.

Hotel policies

Check-in

14:00

Check-out

12:00

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children

All children are welcome.
All children up to 6 years stay free of charge when using existing bedding.
All children up to 2 years stay free of charge for cots.
All older children or adults are charged EUR 52.00 per night and person for extra beds.
Max

Pre-pay

No deposit will be charged.

Extra charges

VAT is included.
Service charge is included.
City/tourist tax is included.

Parking

Secured parking is possible on streets nearby and reservation is needed costs EUR 18.00 per day .

Dining

Buffet breakfast is included in the room rate.

Internet

Wireless internet is available in public areas only and is free of charge.

Pets

Pets are allowed. Charges may be applicable.


TripTake Traveler Reviews

Reviewer: LovingMelbourne (Australia)

Traveling group: Family with young children

Date: 2008-06-20

Guest Rating: 9.1
Check in / front desk 8.0
Business service 10.0
Value 8.0
Service 8.0
Rooms 10.0
Location 10.0
Cleanliness 10.0
Despite a rocky start, where the hotel had no record of our booking (not great after getting off the plane from Australia with a two year old), our stay turned out to be fabulous. Although they were unable to accomodate us on the first night of our booking, they arranged alternative accommodation for us and paid for our taxi there and then back to the Kaiserhof the next day. On our return we had been upgraded at no cost to a stunning suite on the top floor. We stayed for three nights and we could not fault one thing with the hotel, the staff, the food... it was all wonderful. Nothing was too much trouble. The location was not as central as some other hotels, but a walk into the centre of town was easy, and we walked everywhere no trouble in the middle of winter with our toddler.

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Reviewer: TravelerWoodlands (Woodlands, TX)

Traveling group: Spouse / significant other

Date: 2008-06-19

Guest Rating: 9.0
Check in / front desk 10.0
Value 10.0
Service 10.0
Rooms 8.0
Location 6.0
Cleanliness 10.0
We ended up at the Kaiserhof by accident when there was a problem with our reservation at a nearby sister property. Accustomed to staying in the 1st District, we were not sure we’d like being outside the Ring but found the Kaiserhof to be a short walk from most destinations and convenient to Underground and trams. Our non-smoking room was spacious and quiet with a very comfortable bed. We can’t say enough wonderful things about the breakfast – huge selection and utterly delectable baked goods and pastries. The staff were outstanding – friendly, unfailingly helpful, with excellent English. We look forward to returning to the Kaiserhof again soon.

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Review Summary

Based on 93 reviews worldwide

8.9
Check in / front desk
8.8
Business service
8.7
Value
9.1
Service
9.1
Rooms
8.8
Location
9.6
Cleanliness

Traveler Reviews

10.0
02/04/2008, monotreme, geelong
excellent hotel quiet warm clean efficient friendly, comfortable beds good breakfast 5 minutes walk from...
10.0
11/10/2007, Macki1000, Inverness
We got a good deal for this hotel through the 'hotel club' website at a lot less than expedia etc. The...
10.0
02/12/2006, member, Gabsheim, Germany
I stayed with my Girlfriend in Vienna for a couple of days just after NewYear. I chose the hotel b/c...
10.0
05/22/2007, gbvrv, dallas
I booked this hotel after reading the previous reviews on this site about this hotel. And this hotel...
10.0
03/17/2008, Scruff, London, United Kingdom
I booked the Kaiserhof Hotel in Vienna after reading very good reviews on Trip Advisor and various other...