Hotel Citadel - Amsterdam, Netherlands 

fabulous stay!
Posted: Thu, May 08 2008
There was lots of bad reviews I read about before going to Citadel and they did put me off a little. But have to say I was very pleased with the whole service. The staff were very friendly and helpful, the rooms clean and tidy and not too small! And the location was perfect! Not 5* accomadation but for a weekend away it was perfect. The road that we were along can be very noisy - although it didn't bother us it may bother others. x

Not so bad
Posted: Tue, Mar 25 2008
I know this hotel has gotten some poor reviews lately, but I booked this hotel for daughter with a good experience here. She is very sensitive to dirt, mold, smells, etc and had no problems. Its a budget 3* (their triple room including breakfast was 270Euros for 2 night stay). The room was clean, convenient location within minutes walk of Centraal Station and Dam Sq, with trams across street. Staff friendly.

4 letter word for a 3 star hotel - DUMP
Posted: Sun, Dec 30 2007
This hotel may have a 3 star rating but it should really have a 0 star. Just 4 letters to describe this hotel, which should sum it up pretty accurately... a "DUMP," despite its central location in the Amsterdam Centraal Station, Damrak and Dam Square area. The saving grace is the buffet continental breakfast, which is the highest rating for this hotel a "2 star" breakfast. The room was literally a closet, somewhat foul smelling, and the shower was like a public shower in the "ghetto." It is the only hotel that I stayed in where I was asked if I wanted the room cleaned... I always thought this was the routine for hotels is that the housekeeping staff cleans the room up daily. The funny and disgusting part of it was that housekeeping DID NOT clean our room for the 3 days we were there. With the above, I'll let you decide whether this DUMP is worth staying in.