Horrible Insight vacation hotelPosted: Thu, Jul 24 2008Location:
1Rooms:
2.3Service:
0.7Value:
1This hotel is horrible for taking luggage to your room. We had to go all the way the end of the hotel to find our room, only to have been given a key that was not working. We had been traveling since 5 am and were exhausted from the pace of Insight vacations. About midnight we heard a commotion outside our window - someone entertaining a "giggling lady" and at 2:30 am the same couple approached from outside our hotel door giggling and then OPENING our door. I flew out of bed, I had my two teenage daughters with me, and barely slammed the door shut. They had given the key to my room to the guy and his date! I told him we were in the room and he tried AGAIN to open the door, telling me it was his room. Insight Vacations had assigned us this room and our luggage was delivered to the room, When I called the front desk, I was informed that the rooms had been entered in the computer wrong and no one even apologized. I told our tour director from Insight, Raymond and he just laughed and said that was a first for him