JNPosted: Sun, Dec 14 2008Value:
2.4The welcoming was good, and the room were spacious, however the shower is built in a box in the room, and its was smelling from smoke, although it was made an attempt to cover it up with spray...after the room had been thoroughly aired out, it was OK. The problem was that they do not have a room where they serv breakfast, but serve it in the room. It could have been nice with the breakfast in the room, however since its only a short time interval 30min-1 h when you can get your breakfast and you don't go and ask but they come when they please in that interval, and knock the door. One of the mornings there were so much sounds from the room above, athet we did not hear the personnel, knocking. Although we were up waiting for it! And even worse when we asked for the breakfast a few minutes after the period was over, they refused to serve it! I then suggested that the could have said the word "Breakfast" so that it was possible to hear that they were knocking and not just the neighbours above they even argued that it was more noisy the day before and it was our fault, and they did not need to say "breakfast" only knock... well until that point the stay was fine, but the very rude way of arguing with their guests, when they even suggest a simple improvement, is not what I expect from a service facility. So if you plan on having a relaxed breakfast when you decide. Book another hotel.
For the hotel I recommend: That the breakfast could either be eaten in a dining room, or ordered to a specific time. And talk with your breakfast personnel about being customer friendly. Simply say the word "Breakfast" and perhaps leave the tray outside the door?