TERRIBLE HOTEL AND CUSTOMER SERVICE!Posted: Thu, Jul 02 2009Location:
2Rooms:
2Service:
0.6Value:
1.3Dining:
3I recently came back from my honeymoon and stayed at this hotel. I do not recommend staying here. You think you get a nice hotel from the pictures, but they do not include the nasty converted trailer they turned into hotel rooms. When you get there they charge a "City-Tax" that you have to pay in cash. They don't give you a receipt for the so called "City-Tax" and it just seems shady. The hotel trailer rooms are across from the actual hotel and of course they didn't add any photos of that because based off of that, you wouldn't want to stay there. The bathrooms in that room are terribly uncomfortable, musky, and just plain disgusting. The one shelf that was in there was broken, the shower drain is placed on the opposite side of where the water runs so you had to shove water with your foot to prevent flooding, and the toilet is smaller than any toilet I have seen. We requested to be moved and we were helped by the most rude and arrogant employee there. Eventually we were moved the next morning and we ended up paying $ Euros on top of what we already paid to be moved to a room that was actually a part of the hotel. That room was definitely better, but only by a small fraction. The shower leaked water everywhere onto the floor, which we had to mop up with the towels. We placed the "Do Not Disturb" sign on our door, but that means nothing to them. They end up coming in anyway. The hotel is located in the middle of nowhere and it's about a 15-20 min tram ride into downtown. Not worth all the hassle and would not recommend to anyone.