Do not visit herePosted: Fri, Jun 23 2006Rooms:
2.8Service:
4Value:
5We stayed here for 3 nights in May and we were very disapointed with the hotel. We booked one month before going. We asked for the rooms to be on the same floor. We were given rooms one floor apart. They explained they could not give us adjacent rooms. My (non-smoking) parents were given a room on a smoking floor, which they turned down. They were then given a roon 2 floors above us, which they found a used condom in their room. We found hairs in the bed, although the bed looked clean we stil asked for them to change it.
The sockets for plugs were hanging off the wall and our phone cable was so badly damaged we could not call out or in. My parents however had a phone call from a tour operator at 7am one morning - in a different language.
The locality of the hotel is great - next to Jalan Sultan Ishmail, and Jalan Alor. It is easy to get to just off the momorail. Unfortunately this made our stay very noisy. The blackout curtain did not fit the window properly, so were were disturbed by flashing lights at night and early sun in the morning.
On the last morning after an OK breakfast (tastless fruit, soured milk) my parents sat next to the pool. The chairs have been stained with varnish which was wet and my parents had their clothes stained. The hotel finally offered to have them cleaned. We had to have them cleaned twice as the marks were there still. Even now they are still marked. There were no signs for the wet, damaging chairs. Just imagine if you were swimming and sat down on one. Your skin would be marked!
All in all, it was a very disapointing stay in the hotel, and we will not be going back.