Chelsea Hotel - Dubai, United Arab Emirates 

Really poor location, right on a very busy highway. Staff at reception rude and not at all helpful after a big mix up with my hotel reservation. I didn't eat breakfast so I cant comment on the catering. Taxis were really difficult to come by. I had to wait a long time for one to arrive. The worst complaint though has already been raised by previous reviewers. LOUD music being played until 0300 regardless of a request to please turn the music down. A really poor hotel and I would never stay here again.

First, the hotel lobby smelled musty and looked old. The rooms were not much better but bearable. The bathrooms were clean. I didn't eat there because the floor of the hotel restaurant (adjoining the business center) was sticky. I also had significant problems with the internet. When I got there, the young ladies at the reception desk were rude and did not smile at all. They also complained loudly about the 'stupid' customers calling them and asking them 'very stupid' questions. Definitely not welcoming. I could not access the internet in my room and the reception offered no support whatsover. I went downstairs to the lobby and asked for help or a refund. They initially refused to do either. I then went to the business center. The only thing going for them was the lady there. I believe her name was 'Miss Blossom'. She was helpful when the hotel's own computers didn't connect to the internet. She let me use her computer (I had 2 urgent emails to send) at no charge. The only other helpful person was a young man at the reception (I only saw him once) who helped me get a taxi. The hotel is close to a nice mall. That is one of it's only highlights. I don't recommend this hotel at all. Especially not for the price.