I stayed in the new extension of the hotel, which is quite new and clean. The furniture is modern,and the bathrooms are clean. But the room was very small. And most importantly it was a maze to reach the room. I had to take two elevators, walk a distance, try to memorize the way to and from the room. There is no direct elevator to the room so I had to carry my bag on the stairs when I left. The new extionsion is clean and quiet though.
The hotel is very close to the main attractions in a little narrow street. Our room was on the top floor, the windows looked at the nearby rooftops. The elevator worked well. It was very nice to hear the bells ringing from the room.
The rooms generally are available from 2 p.m. Unfortunately we were said to come back 1 hour later because our room was not ready. Our luggage was carried to the luggage room by the staff. It was convenient for us, we went to the San Marco to look around.
The breakfast was very good and rich (tea, coffee, juice, toast, sausage, butter, cookie, etc.).
You can pay cash or bankcard as well.
We were unable to travel to Venice as our daughter was diagnosed with strep throat while in Rome. The doctor told us not to go. We tried cancelling through Venere, but could not. We sent e-mails using panada@venere.com and info@hotelpanada.it to indicate we needed to cancel and request a refund, or at least a modest cancellation fee. We heard NOTHING, but got back to the States to find our Visa charged the FULL FEE! I would NOT recommend this hotel at ALL! Julie
This hotel was the second hotel on my vacation to Cortina venice then rome this was the most expensive room but was not the nicest. The staff would ignore me until I made a point to get there attention and then they were rude to me even on the phone like I was wasting their air. Hotel location though is fantastic easy walking distance to everything in Venice.
nice hotel and great location (just 2 minutes walk from piazza di San Marco, on very old, very narrow street)
the room was very, very small, but otherwise it was quite OK (clean etc)