Bel Sito & Berlino - Venice, Italy 

ST
Posted: Fri, Aug 22 2008
This was without a doubt the worst hotel experience we have ever experienced. The receptionist guy was not friendly and wasted our time. For example, he requested that we provide the confirmation voucher, then asked for us to sign it, then pushed it back to us. Upon entering the room, it was so small, that it was unacceptable. When we asked for another room, he said no. No mention of a higher price, etc, just no. Fiteen minutes later, my wife took a shower and while in there, the water was backing up into the bathroom and flooded the room. I went downstairs and told them what had happened. The bellboy came up and inspected and agreed that it was unacceptable. Five minutes later, we wewre transferred to another room; a room that they said they did not have for us previously when we asked for another room. The following morning, the breakfast was feeble, to say the least. Needless to say, we checked out that morning and moved across the piazza to the Best Western which had nice helpful people and a great breakfast. I would never recommend this hotel to anyone!!