Odense Congress Center - Odense, Denmark
Address: Ørbækvej 350,
Odense, 5220
Odense Congress Center details:
Odense Congress Center welcomes you to a large and modern 4-stars hotel and conferencecentre only a few minutes from golf courses and Denmark largest shoppingcentre. The restaurant is the perfect frame for the meals of the day and offers our guests every morning a large breakfast table with Danish specialties. Choose the delicious buffet with warm and cold dishes for lunch or dishes from our well-assorted menu card for dinner with accompanying wines from our winecellar. At the reception you can get assistance for reservation of planes (departure Copenhagen or Billund), trains, taxis, etc. Our professional staff will be ready to make your stay a pleasant experience.
The architecture of Odense Congress hotel is modern and open, with 109 large rooms.
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Odense Congress Center
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Facilities
General: Parking (fee required), Elevator, Non-Smoking Rooms, Bar, Pets Allowed, Restaurant
Activities: Fitness Centre
Services: Meeting/Banquet Facilities, Room Service, Currency Exchange
Location: Near Highway
Dining
Breakfast, lunch and dinner are served in the restaurant. The cuisine is Danish-French and the excellent meals are prepared from top-quality ingredients.
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later, the first night will be charged.
In case of no-show, the total price of the reservation will be charged.
Children
All children are welcome.
All children up to 3 years stay free of charge when using existing bedding.
All children up to 2 years are charged DKK 100.00 per night and person for cots.
All older children or adults are charged DKK 200.00 per night and p
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Parking
Free Public parking is possible on site.
Dining
Buffet breakfast is included in the room rate.
Internet
Wireless internet is available in the hotel rooms only and is free of charge.
Pets
Pets are allowed on request. No extra charges.
My family and I have just returned from a driving holiday in Denmark & Sweden. On 15Jun, at around 8:30pm, I telephoned Odense Congress Centre to enquire if they have accommodation for my family of 5. The lady who answered (Ms Mette) confirmed she has 1 double & 1 triple room, and quoted a price, which I accepted. I confirmed we'll be arriving in about 1 hour.
We arrived at the Center around 9:15pm. At checkin, I was told by Ms Mette that the 2 rooms were still available but the price has increased by 400Kr. She refused to honour the price she quoted to me just 1 hour ago. I told her that this is very unethical, as I had driven specially to her hotel based on her word. Ms Mette refused to change her mind. When I demanded to see the manager, she said he was not on the premises. Without a word of apology, she just handed me his name card, and told me that I can complain to him.
Of course, I refused to pay the extra price. She offered no assistance to find alternative accomodation. I had to find another hotel myself, with my family anxiously looking on, very tired.
I would like an explanation from the Center Management about this unethical business practice. In the 15 days of travelling in Denmark & Sweden, I have never received such treatment from any hotel, except at this Centre.
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