Hotel Martini - Rome, Italy     

Terrible experience. Very noisy, dated, worn and dirty room. The staff very rude and unhelpful. The breakfast is just nothing, horrible coffee and hard roll. If you don't want to ruin your holiday do not stay here.

Just home from our New Year's break in Rome and I have to admit it's hard to write this review in an objective manner after the treatment myself and my partner received at the Hotel Martini but here goes. Firstly, the positives, and there were, admittedly, a number of them with the Hotel Martini, - Decent location - Charming building - Basic but well maintained room Now for the negative and what a great stinking negative it was; Upon arrival the old lady at reception hiked up the cost of our stay for four nights from EUR480 to EUR880 - even though I had received confirmation of the original price by e-mail and had the reservation voucher number to hand! Apparently there had been a 'big mistake with the computer'. The lady's argument was that the Hotel Martini would 'never agree to EUR480 for four nights at this time of year' - it was a New Year's break. Apparently an email was sent to me explaining all of this and because I didn't reply to it - hard to reply to an email that you never received - my booking was cancelled. Despite this, there was - 'luckily' said the lady at reception - one very last room available in the hotel for four nights, to the very same spec that we'd been looking for! After a three hour flight from Dublin and all the accompanying hassles of such a trip myself and my partner were in no position to argue. There and then our trip became a budget break with much of our spending money now gone. Hopefully we'll get back to Rome some day but we certainly won't go anywhere near this place. For the record the Hotel Martini is way too noisy as its location - just off the Via Nazionale and adjacent to some sort of church that gongs mercilessly in the mornings - ensures that you're awake with the birds.