Hotel Regent - Rome, Italy     

Was part of a group of 50 people who all believed they'd booked a 4* star hotel with a UK tour operator. Announced by guide over tanoy on collection from airport that hotel was 'not what we might be expecting', and it certainly was not. Discovered that half of the hotel (same building different entrance) is called the Ritz and that is 4* the Regent part though is not, l would struggle to call it a 2*. At least 3/4 of our party complained of dirty rooms, ingressing water from rain, badly stained bathroom sinks/baths, very noisy single glazed over busy street + all of the air con units droning on throughout the night. The place overall looked shabby and very run down. It is not central either so everywhere you go you need to be prepared to walk a couple of miles or bus/train it. I would not stay there again, and l doubt many of my fellow travellers would either.