"Lovely Marcella!"Posted: Mon, Nov 23 2009Value:
3We have just returned from Rome after a six day stay which was totally enhanced by staying at The Marcella Royal. As we always do when travelling, we relied on Tripadvisor for hotel choices. We arrived early and had booked one of the two suites,which was ready.However, it was the wrong suite( I had requested the jacuzzi suite) and we were told to return in an hour. The staff then tracked us down to the roof terrace( no idea how they knew we were there! ) and had moved all our luggage to the requested suite,even re-hanging our coats in the wardrobe. This was a lovely, very spacious room ( 428). All the staff were SO attentive and always smiling-and very helpful with restaurant bookings etc; Can't wait to go back