Polo Hotel - Rome, Italy
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Polo Hotel address: Piazza Bartolomeo Gastaldi 4, Rome, 00197
Polo Hotel details: Ideally located in the exclusive Parioli area, a short stroll from fine dining and entertainment venues and numerous attractions, this hotel is perfect for business and leisure travellers alike.
The hotel is positioned just minutes away from the Valle Giulia Etruscan Museum, the National Gallery of Modern Art and the fabulous Villa Borghese Park, boasting important museums and alleys pervaded by the magical atmosphere of Rome.
Moreover, the Polo Hotel is also well served by the local public transport, which can take you to the most popular of Rome’s attractions such as the Spanish Steps, Trevi Fountain or Saint Peter’s Basilica.
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Rooms
Furnished in a modern colonial style, each room is equipped all modern facilities, including a balcony overlooking the Parioli green parks.
All the standard facilities of a 4-star hotel together with the outstanding attention given to each detail are very much appreciated by the international clientèle.
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Facilities
General: Parking (fee required), Express Check-In/Check-Out, Elevator, Safety Deposit Box, Non-Smoking Rooms, 24-Hour Front Desk, Bar, Restaurant, Pets Allowed
Services: Internet Services, Ironing Service, Breakfast in the Room, Laundry, Room Service, Babysitting/Child Services, Meeting/Banquet Facilities
Location: Shopping Centre, City Centre, Museum Area
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Dining
The hotel's restaurant is located on the first floor of the building, along with the American Bar.
Furnished in a modern colonial style, the restaurant offers a wonderful view, with a 270-degree window that contributes to creating an intimate atmosphere at lunch and, above all, at dinner time.
The cuisine is inspired by the celebrated Roman tradition and is composed of entirely vegetarian recipes, as well as fish and meat courses that are also available grilled.
Hotel policies
Cancellation
In caso di cancellazione oltre i termini o di mancata presentazione verrà trattenuta la prima notte. In case of no show or late cancellation one night will be charged on you credit card.
Children
All children are welcome.
All children up to 12 years stay free of charge when using existing bedding.
All children up to 2 years are charged EUR 20.00 per night and person for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is included.
Parking
No parking available.
Dining
American breakfast is included in the room rate.
Internet
Wireless internet is available in the entire hotel and costs EUR 10.00 per hour .
Pets
Pets are allowed on request. No extra charges.
TripTake Traveler Reviews
Reviewer: LosAngelestraveling (Los Angeles, California)
Traveling group: Spouse / significant other
I recommend this hotel for: Older travelers.
Date: 2008-01-19
After being stuck on the runway for almost 3 hours and arriving at our hotel after 2 in the morning, I was still willing to muster my best broken, yet polite, Italian upon arrival at the hotel. I never anticipated the rudeness with which we were greeted! By the end of the check -in process, my boyfriend and I felt as though we had been time-transported back to high school and we were going to be grounded for arriving past curfew! The clerk had absolutely no sympathy for our situation and went on to chastise us for missing the hotel car that I had reserved for our transportation. Absurdly, being on a severely delayed flight, stuck in the plane on the runway, these were not valid excuses for this guy...and forget about a warm welcome after a difficult trip! He went so far as to explain that these situations are exactly why he never travels. Weird... I thought people in the "hospitality industry" encouraged travel...
The clerk on duty the following day was not any more welcoming, or even polite. The bottom line here, is that the treatment that we received by these two front desk clerks had a negative impact not only on our hotel stay, but also on our trip in general. I would have walked out and stayed somewhere else, had the room not been part of a package deal.
Beyond the emotional distress, this hotel is generally okay. They do offer a good breakfast and the rooms are comfortable. The location should be taken into consideration, as other people have written here. It is not in the central area of Rome. Taking the train to the subway is easy, though the trains stop running by 9 or 10pm. Taxis have to be used after that. If you don't mind a little travel time, staying here will offer a quiet residential experience. Also, as another person wrote, the internet access was ellusive and the front desk only offered a neighborhood internet cafe. There is a bar around the corner that offers delicious snacks.
Unfortunately, the service at the hotel left such a bitter taste in my mouth, I would never go back. I would feel weird about giving them my money.
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Reviewer: ANGELO07 (Piraeus)
Traveling group: Spouse / significant other
I recommend this hotel for: Older travelers.
Date: 2007-11-29
As it was my second travel to Roma I was a bit anxious about the accomodation since my last experience in another Parioli area hotel was terrible.What a surprise!!!Polo was almost just what we wanted.We were informed about the walking distance from main attractions and it was our choice to stay that far.It's about half our walking to Spagna via Villa Borgheze though the use of suburban from Euclide to Flaminio and continuing with metro is highly recommended.We never felt the rumble of metro in our room in 4th floor but it was clear at the breakfast floor.Just cute...The personnel was adequate,average kind and helpful.The room and generally the hotel was more than shiny clean.The room was small but well equipped,the bathroom small and yes,sitting in toilet is a bit complicated.Overweighted or just more than average dimensioned persons may have problems here.Some details as electric plugs in our room (403) need some check as they look somewhat harmful since they are worn or damaged.The neighborhood is marvellous and calm.There is a very good eating place called Ristart (ex-Angelica) a few steps from hotel next to the cinema.Fantastic tastes,the best tiramisu I've tried ever but a bit overpriced.
We will keep this hotel in mind for any other future visit in Rome and undoubtefully we will suggest it to any of our friends.
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