Quentin Hotel - Amsterdam, Netherlands 

Where to begin ... we were a party of 6. One double (for two), one twin and one double for a single person (someone else had already booked themselves in as they were on a different flight). Our room had pillows covered in - I hope - sweat stains. A broken pane in the wet-room/shower/toilet, a huge crack in the basin and the shelf that was supposed to be underneath the mirror was on the window sill. The 'extra' blanket was covered in 'something' - so it wasn't used and handed to receptionist (she also gave us a new pillow to use - so plus points there). The others in our party were equally unimpressed - downstairs the loo wouldn't flush properly, there was only one hair-dryer for the entire hotel and a lingering smell of damp. The other two people in their separate rooms weren't exactly enamoured with them either - probably should be single rooms but had a double-bed shoe-horned into the room. Was annoyed at the 5% surcharge for c/cards too .. if you want somewhere close enough to the town centre but far enough away from the noise then it's a nice enough hotel. But once you're in the room(s), it starts to go pear-shaped!

Location - Excellent, just round the corner from main areas. Hotel - Clean, plain, old. Room - Comfy bed, Wardrobe with 2 hangers inside, TV with loads of channels, we even watched Eastenders one night. Window view was of a building site at the back end of the hotel (not the hotels fault), we stayed in room 406. Service - The bedding was changed, the towels were taken but not replaced. Bathroom - Clean, good shower, decent sized mirror. Staff - Only ever saw one person sat behind reception, polite-ish. Other - Apparently there is a bar in the hotel but there was no signs or anything. Overall, if I was going to visit Amsterdam again I would pick the Quentin Hotel as it's all you need as you tend not to spend that much time there anyway.