Hotel Graal - Ravello, Italy 

We stayed three nights at the Graal having found Ravello by complete accident. One of our party was VERY ill with pneumonia and I cannott say enough about the concern and helpfullness demonstrated by the staff and owners. We had three rooms which varied a bit. Two were completely redone with all new bathrooms including jet tubs and marble. Those rooms had gorgeous handpainted tile floors and small balconies with the spectacular Ravello view. The third room was near the pool, a little bigger with new bath but more bland ceramic flooring. The other rooms are worth asking for. We ate in the restaurant three nights and the waiters are worth the price of admission. One is the regular and an excellent comedian. His substitute on his day off is older and went to college in Britian. He speaks like Benny Hill with an Italian accent and is very charming. The owner is always present and the service is superb. The food is excellent and very reasonably priced for the Amalfi coast. The local house wine is a tasty bargain. Very genourous and reasonably priced after dinner drinks are poured in the large lounge. The breakfast room is large and beautifully done in tile and wood with that great view. It is a very complete breakfast, comparable to other Italian hotels. We very much enjoyed our stay and the kindness shown by the entire staff was a highlight of our trip to Italy

This hotel is in a great location, close to the main square where you can sit and have a coffee etc and watch the large number of Weddings that take place here, due to the lovely setting. On arrival they were quite friendly, explained that they would take our car away and park it in their private parking - somewhere! We had booked a junior suite and had great expectations even though we knew it was only a 3 star (expensive). The view from the room was lovely as long as you did not look to the left where a building site was located. This hotel in its day (1970) would have been quite nice, but now just had a depressing concrete feel which I personally felt very overwhelming. The pool was quite dirty, the rules for pool use (hats, showers etc) was quite long, but we did not use it so others may disagree. We had evening meal included and the food was nice, but the restrauant lacked any character, static, and rushed. After 3 days I was very happy to move on to our next destination and will not return.