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Hotel Lyon Metropole & Spa - Lyon, France 4 star hotel

Address: 85 Quai Joseph Gillet, Lyon, 69004
Hotel Lyon Metropole & Spa details: 

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Hotel Lyon Metropole & Spa

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PriceLine PriceLine $ 187 Price on site
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Venere Venere $ 210 Price on site
Booking.com Booking.com $ 187 Price on site
Hotels.com Hotels.com $ 177 Price on site
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Travelocity Travelocity $ 264 Price on site

Facilities

General: Parking (fee required), Terrace, Breakfast Buffet, Shops in Hotel, Elevator, Soundproofed Rooms, Rooms/Facilities for Disabled, Free Parking, Heating, Newspapers, Luggage Storage, Safety Deposit Box, Valet Parking, 24-Hour Front Desk, Bar, Restaurant, Pets Allowed
Activities: Spa & Wellness Centre, Jacuzzi, Solarium, Turkish/Steam Bath, Outdoor Swimming Pool, Indoor Swimming Pool, Tennis Court, Sauna, Fitness Centre, Hammam, Massage
Services: Car Rental, Fax/Photocopying, Souvenirs/Gift Shop, Currency Exchange, Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Ironing Service, Internet Services
Location: City Centre, River

Reviewer: kyhoma (Germany)

Traveling group: Family with teenagers

Date: 2008-06-23

Guest rating:
5.0
Check in / front desk
8.0
Value
4.0
Service
2.0
Rooms
4.0
Location
6.0
Cleanliness
6.0
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Reviewer: Disgruntled07 (London)

Date: 2007-11-30

Guest rating:
0.0
The hotel boasts of its "soundproofed rooms" - but this did little to drown out the tortuous drilling, banging and alarms going off from 0930 in the morning. Admittedly, this is not VERY early but the point of a spa is to be able to relax, have a swim, take your time. What was more infuriating however was the attitude at reception. When I asked why this work could not be done in the afternoon, the girl merely said they wanted to change the locks on the upper floors and the work had to be done quickly (or they would lose business). So the comfort of guests comes second to profits!! Very angry. No attempt was even made to make up for the disturbance. Hotel also boasts of being a 5 minute drive from the centre of town. In a Ferrari at 2am perhaps - otherwise it's more like 15 minutes in a cab. There is nothing else around.
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Average guest rating:

Review Summary

Based on 13 reviews worldwide
9.0
Check in / front desk
6.0
Value
6.0
Service
6.0
Rooms
7.0
Location
8.0
Cleanliness

Traveler Reviews

9Average rating:
9.0
Date: 12/08/2007
Guest name: pancrak, strasbourg
"très satisfaisant"
Nous avons passé 3 nuits dans cet hôtel et nous ne comprenons pas certaines critiques. C'est un endroit...
5Average rating:
5.0
Date: 07/01/2008
Guest name: kyhoma, Germany
0Average rating:
0.0
Date: 12/08/2007
Guest name: Disgruntled07, London
"Very unhappy!"
The hotel boasts of its "soundproofed rooms" - but this did little to drown out the tortuous drilling...
0Average rating:
0.0
Date: 11/08/2006
Guest name: , NULL
"Deludente"
Ci sono stata una notte alla fine di un viaggio d'affari di tre giorni attraverso l'Europa. A giudicare...
0Average rating:
0.0
Date: 10/09/2006
Guest name: , NULL
"Décevant"
J’ai dormi une nuit à cet hôtel à l’issue d’un voyage d’affaires de 3 jours en Europe. D’après...