The Roebuck Hotel - Ware, United Kingdom
Address: Baldock Street,
Ware, SG12 9DR
The Roebuck Hotel details:
Situated in Ware, overlooking the old market town, the friendly and comfortable Roebuck Hotel welcomes all guests. This 3-star hotel is within a short journey of both London and Cambridge and has many local tourist sites nearby.
Part of the Forestdale Hotel Group. The Roebuck Hotel has recently been refurbished with all the modern conveniences you would expect. It caters for both business and leisure clients and has a warm and friendly atmosphere. The hotel offers 49 en-suite bedrooms, the popular Hamilton's conservatory restaurant & roof terrace garden, 6 superb, air-conditioned conference rooms and ample free parking. With easy access to London and Cambridge, the hotel is a good choice for business conferences and is within easy reach of the town's commercial centre. The Roebuck Hotel is conveniently located only fifteen miles from the M25 and 1 mile from Ware train station. In addition, Stansted Airport is approximately 22 miles away.
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The Roebuck Hotel
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Facilities
General: Parking (fee required), Heating, Elevator, Free Parking, Rooms/Facilities for Disabled, Luggage Storage, Newspapers, 24-Hour Front Desk, Bar, Restaurant, Pets Allowed
Services: Fax/Photocopying, Internet Services, Room Service, Meeting/Banquet Facilities, Dry Cleaning
Location: City Centre
Dining
Breakfast is served from 07:00 until 09:30.
Dinner is served from 19:00 until 21:30.
Price of Full English Breakfast (if not included in Price of Room): 9.95 GBP.
Hotel policies
Cancellation
If cancelled up to 12:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Parking
Free Public parking is possible on site.
Dining
Breakfast is included in the room rate.
Internet
Wired internet is available in the entire hotel and charges are applicable.
Pets
Pets are allowed on request. Charges may be applicable.
Check in / front desk
6.0
Parking was easy and reception had a nice friendly feel to it. The receptionist was pleasant and swiftly checked me in.
The room was spacious but had a shabby look to it, the coffee spots on the wall by the bed and some stains on the carpet didn't help the overall view.
The bed was very comfortable and the linen crisp and clean so no issues there. The bathroom was tiny but adequate - I don't think the layout had been thought through as the WC was placed so close to the adjacent wall that the toilet roll holder was an obstruction! However it was clean.
I ordered room service which wasn't good. Although it arrived quickly it was luke warm and quite bland, dessert was no better. I should have complained but I was exhausted and consoled myself that a full breakfast was included so I'd survive until morning.
I ordered Bacon,egg,tomato and mushrooms (note the plural - as per the menu) for breakfast and was immediately disappointed that my mushrooms turned out to be 1/2 a 35mm mushroom and the scrambled egg was a small circular affair- tight or what?
With a little attention to the rooms and a review of their food services this hotel could be a nice comfortable stay, however I won't be staying again.
When I checked out in the morning the receptionist didn't ask if everything had been OK with my stay - perhaps because she feared the answer? Who knows!
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Check in / front desk
8.0
The hotel's website does not do it justice - the reception area is extensive and comfortable, and the bar area very pleasant. Furnishings are lovely. Our room was also spacious and well equipped, if the tiniest tiniest bit shabby (some wall paper edges were peeling, and the bath mat had seen better days).
The receptionist was very friendly and did her best to allow us to check in early, as we were needing to get changed for an event.
Bar service was slow, and bar food was a little pricey, but nice when it arrived.
Overall - a very reasonable price for the night, and ideally located for The Priory.
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