Hotel Eden - Naples, Italy 

GV
Posted: Thu, May 28 2009
I was alone, but I was given a double room. I had requested a quiet room, and it was relatively quiet, because it overlooked a sort of courtyard. The view was awful, however, and windows were wisely kept closed. Breakfast was frugal, but OK (the attending lady was vey kind). I stayed two nights, and for some reasons the first morning there was no sufficient hot water to take a shower (there was plenty the following morning). Although there wi-fi is available, I was unable to connect.

AM
Posted: Sat, Feb 14 2009
This hotel is just steps away from the central trains station, which has it's good and bad points. Great to base out of to go see Pompeii. Also, we arrived on New Year's Eve and the concierge let us go up on the roof to watch the fireworks. Nothing like Naples for New Year's Eve!

JP
Posted: Thu, Oct 23 2008
While the location is a little bit noisy - right near the station, and facing a noisy main road - the hotel is well soundproofed, and inside it is clean and functional. It offers excellent value for money, and it is ideally situated for visits to Herculaneum and Pompeii, being so close to the station. The breakfast was also a cut above the usual "continental" one of toast and croissants, though go early to make sure that items haven't run out.

Deidre Bumgardner
Posted: Sat, Oct 11 2008
We enjoyed this hotel very much. An excellent value for the money. Right in the middle of everything at Piazza Garibaldi, the bus station is across the street, there's a supermarket across the street and a 30 minute walk to most of the things you want to see (Spaccanapoli, Palazzo Reale, etc.). Staff was very courteous and welcoming, spoke Engtalian just like I do, and you can use their computers for 2.50 euro for an hour to check e-mail if you don't bring your laptop. The furnishings are all next to new and well kept and the bathroom was spacious. Overall an excellent place to stay but do bring earplugs as the noise from the street is constant and if you're a light sleeper it will bother you.

SH
Posted: Sat, Sep 27 2008
Beds were like sleeping on box springs. Pillows were about 3-4 inches thick and seemed like heavy cardboard with cotton batting. Could not bend them. air conditioner was controlled by office. We asked (begged)3 times to lower the temp and each time they said they would. Our phone didn't work so we couldn't call the desk.The staff had changed every time we went to the desk. They kept it set at 27C (80.6F). It was about 95F the day and a half we were there. Humidity about 100%. Couldn't open the window due to noise (people and honking) and smells. Prostitutes within 20 feet of hotel entrance. Aggressive street vendors. 2-inch cockroach on our wall. Argument with desk clerk about our "mini-bar". Actually a little basket with small box of peanuts, pack of crackers etc. We thought it was complimentary. We took peanuts and crackers. He said we had a price list for mini-bar. We said we did not have a list. He showed us his desk copy and insisted we had one. We finally prevailed and did not have to pay the 4 euros. They were not helpful providing information about restaurants, transportation. We will never go to Naples again and discourage anyone else from going. Sidewalks were filthy with cigarettes, trash, and various excrement. Taxi driver held our luggage hostage until we came up with an extra 10 euros. He had quoted us 25 euros for trip from airport then wouldn't give us our luggage until we paid 10 more. Surcharge!