A Splendid Mess!Posted: Thu, Nov 22 2007Location:
2Rooms:
1.5Service:
1.3Value:
2Unless you are trying to save money, avoid this hotel. It is anything but Splendid. The website is very misleading....yes, there is a view, but of the wrong side of Naples, overlooking a train yard, a football stadium and an industrial area. We booked a double room with a view for 4 nights, and upon arrival the manager apologized and said he had only 1 room left with no view. The room was very shabby and only somewhat nicer than a hostel. We had to ask for the remote to the TV and A/C unit, and the satellite TV and WiFi promised on the website didn't exist. The hotel breakfast was adequate, but the restaurant was completely closed for meals, forcing guests to walk up a steep hill to the main road to local restaurants. Hotel staff seemed bothered by questions about the area, and one night desk clerk wouldn't leave his TV (and Naples soccer game) to call us a taxi.
In general, Naples is an incredibly exciting city, with gorgeous views, great culture and some of the best food in the world. We'll try a different hotel if we return to Bella Napoli, and we'll leave the Splendid to backpackers on a budget.