Andreola Central Hotel - Milano, Italy 

We (2 adults & teenage son) stayed at Hotel Andreola in July 08. Hotel is located 2 blocks from Milan Central train station (Milano Centrale) and the Malpensa airport bus stop. Location makes it convenient for airport transfer (2 companies run buses every 20 min starting at 4:30 am, cost - 7Euro, 50 min duration), metro (to explore Milan, cost - 3Euro for day ticket) and train connections (for day trips from Milan and other towns). Also the hotel is in walking distance from Corso Buenos Aires (major shopping street). Our room (triple) was quite large; it also had oversized bathroom. All toiletries were provided. TV had a large number of international channels. Breakfast was served from 7 to 10 and was very good. Staff spoke very good English and helpful with directions and advise. Hotel also provided Milan maps for people who needed it. Overall our stay was enjoyable and I will definitely recoomend stayingf at this hotel.

Hotel is located very close to the Milan Central train station which is a plus. The area is a little seedy but we walked around the neighborhood with no issues. The hotel is nice on the inside with an acceptable breakfast included. The rooms are standard size for Europe. Now for the bad, it was 90 degrees F both days we were there and the air conditioning did not work. The first day the hotel owned up to it but the second day they insisted it was fixed. Many other couples were complaining about this. We arrived on Friday and checked out Sunday and there was no manager on duty or on call Saturday or Sunday. It was impossible to talk to anyone other than the one person working the front desk. For a 4-star hotel to have no A/C and no management at the hotel for two days is unacceptable. On checkout we were told that we were not eligible for any financial compensation because "the rate you got is too good already".