Despite the modest outside appearance of the Hotel, our stay here could not be faulted. The highlights were;its location, altho on a busy road, it overlooked the River Arno & the triple glazing meant no noise once inside your room; the warm welcome from Emmanuelle & Barbara;very good english spoken which helped as our italian is very limited;excellent suggestions for excursions & restaurants; service - nothing was too much trouble; superb buffet breakfast;small pleasant bar for a quiet drink, served with nibbles! the large rooms& bathrooms, all spotless & well appointed. Overall, accommodation that certainly enhanced our stay in Florence.
Only two downsides: the garden was not usable during our stay because of some works but it must be nice once the works are finished.
The other problem was the noisiness of our room towards the reception area but no big deal; overall a very nice and well-located hotel.
Friendliest staff and so helpful in every way. We had a perfect room travelling with a baby of 3 months.
Would love to stay there when going to Florence again.
This is my second stay at Hotel Privilege and if anything the hospitality gets better and better.Our room was facing on to the River Arno and although there is a very busy road outside the shutters and double glazing mean you don't hear the traffic. The room was immaculate and the bed comfortable and huge!