Cerretani Firenze - Florence, Italy 

"all around good"
Posted: Mon, Nov 23 2009
The location was great - two blocks from the Duomo! Even better two blocks from the train station. The service was very good, although other hotels had a better grasp of English. The bed was great - didn't feel like it was two twins pushed together as in most other hotels. Ultimately the bathroom is what we were most happy about. It was big. The shower had good water pressure. It was actually a shower/tub combo - ooohhhhh, luxury!

AV
Posted: Wed, Jun 03 2009
quite good hotel. very near to the duomo square 2 blocks away around 200 meters. short walk to the main landmarks in the city ,longest walk is about 10-15 min to the ponte vechio and palazzo pitti.

GM
Posted: Thu, Oct 23 2008
Location excellent - very central to all attractions as well as the railway station - restaurant very good - very comfortable hotel

Depressing
Posted: Mon, Jun 23 2008
We stayed at Sofitel Firenze over a long weekend in April. Here is a summary of our stay and I will be as objective as possible. Good points: Nice bathroom (clean, good size), good location (though Florence is small and everything is easy walking distance). Now for the negative points: Our room was absolutely tiny and awkwardly shaped. It was on the third floor, last room at the end of the corridor and there was hardly any room to move around the double bed. The air conditioning was switched off in the room and it was absolutely sweltering unless the window was opened (though this was not a big issue in April). As someone else also mentioned, there was a very strange odour at reception, which hits you as soon as you get through the revolving doors. Not nice. General comments: The staff were fine, but it wasn't exactly service with a smile. On one evening, we asked for assistance in booking a particular restaurant for dinner. We were told that they would phone later in the evening. We ended up making the reservation ourselves. We did not eat their breakfasts or drink in their bar so cannot comment on that The decor in general is a bit old fashioned for my tastes, but that's merely a personal thing.