Hotel Ansgar - Copenhagen, Denmark 

The hotel was very disappointing, very small rooms (barely enough space for bags), noisy (doing renovations next doors), and the service was very average to say the least. The guy from the reception was very unfriendly, even hostile, behaving like he was making us a favour by letting us stay at his 'wonderful' hotel. The buffet breakfast was ok, but I had much better for about the same price or less. Also you have to be there early enough, otherwise they are slow in replacing the food, and you'll only get bread and the most boring cheese. For about the same price there are better choices, in fact there are several better looking hotels on the same street. It was our first visit to Copenhagen but now we will know for sure where to not stay!!! Overall, I guess the worst thing about this hotel was the rudeness of the people at the reception....sort of spoilt our whole experience.

Be careful if you choose this hotel. It is expensive (booked via lastminute.com) but Copenhagen is tricky to get a room sometimes because of conferences.It IS very close to the Station which is good (although the area is not a lot of fun and could be slightly unsafe at night). The room was the smallest I have ever had - and I travel a lot(although the bathroom was OK (shower). Basically a large cupboard. I fixed the small wall mounted flatscreen TV (the cable required splicing and reconnecting...). MAIN Complaint: I had a very early flight and needed to be woken at 5.15am. I booked a wakeup call the previous early evening. VERY LUCKILY I woke up anyway as the call never came. When I mentioned it at reception, the perfectly friendly man said "Well, you should have asked me, you asked the manager. He is very good at accounting but useless at this sort of stuff". Only problem is 1/no apology 2/no understanding that a missed wakeup call could be a dfisaster 3/ The manager is (was) the person on the desk most of the day time! This, in my view is a critical error in a hotel, and worse that they don't care.