Hilda - Florence, Italy     

Wonderful service in setting up our reservation, very helpful and responsive. Francesco gave us a warm welcome on our arrival and was so helpful with information and services such as grocery shopping, museum reservations, directions and restaurant suggestions. The rooms (apartments) are spotless, spacious and modern, a home away from home. The hotel is situated in a terrific location only a few blocks from the major attractions. There is also complimentary wireless internet (the front desk will give you a Wi-Fi card with an access code - we used this for three days). We would HIGHLY RECOMMEND Residence Hilda and will return on our next visit.

We spent three nights at the Residence Hilda in late May, and I couldn't tell you how much we loved our air conditioning in that Florence heat. BTW, air conditioning worked superb. The Hilda is very much apartment like. Although each “suite” has a kitchen, the property itself does not have a kitchen or kitchen staff. For breakfast, we had vouchers for a cafe (the o.k. caf?? I think) across the street which was generous and delicious. The front desk is not 24 hour, although I believe there's an emergency number you can call after hours. The front desk did however perform concierge type duties, like making restaurant reservations for us, which helped a lot considering we speak little Italian. The rooms are immaculate. Huge and white and clean. And the windows are thick to keep out all the Florence street noise. We requested a iron, and they brought it up with a jug of distilled water. They think of everything. Oh, doesn’t have wifi access. Internet yes, but no wifi. That would have made the trip. Loved it!