Hotel Embassy - Florence, Italy     

A lovely clean and modern hotel. The rooms are on the small side and they seem to have quite a few snags that need to be ironed out. There are NONE of the advertised facitities, i.e. room service, restaurant, spa, beauty salon etc and as these were facilities were the main reason that we booked the hotel for a relaxing pampering weekend we were very disapointed to find them all missing. The staff were very nice and helpful and the breakfasts were excellant. The road works out the front and the building site at the back ididn't help the noise level as it all started up at 8am and carried on all day. I'm sure that as soon as they iron out these problems the hotel will be worth a second visit.

I stayed at this hotel at Easter 08 and couldn't have had a more different experience than Stuarttaylor. It appears the hotel is newly renovated plus according to the manager, they are currently adding more rooms (thus explaining the construction site next door). The hotel was beautiful, the service excellent, the room very nice (all new) and the staff lovely. I am struggling to find something to criticise - the only things that could be improved in my opinion were the pillows (not up to the quality of the rest of the room) and the room lighting (a little too dull for reading at night). There is a tramway being constructed out the front of the hotel but that didn't have any adverse affect (it may have been an advantage because the road was essentially blocked to through traffic for the period of my stay). I have already recommended this hotel to a couple of my friends.