Picky traveler & I would definitely stay againPosted: Sat, Oct 27 2007Location:
3Rooms:
3.5Service:
1.9Value:
3The outside of this hotel is pretty deceptive. It looks plain, old and “motel-ish” from the outside. Also, the pictures people took of the room are the most basic (ala cheap) room they offer and look gloomy. But, inside is a very modern, pretty, updated European hotel.
I’m not sure why they haven’t fixed the outside but the inside was great. We saw the room from the pictures, thought it was nice but upgraded for more space. While in Europe that still doesn’t get you a lot of space we paid $40 extra per night and were very satisfied. All beautiful wood floors, modern appliances, super comfortable beds, flat screen tv...
Fyi--I’m an extremely picky traveler (ie> I won’t stay at anything less than a 3 ½ star hotel and normally only do 4 ½ minimum) and would definitely stay here again.
The only reason I don’t consider this hotel a 4 star by American standards is they miss some of the ‘traditional’ things you would expect…no alarm clock in the room (and none available), limited lobby staff; no real gift shop; no early check-in, no bathtub in our room even with an upgrade, etc. Pretty minor stuff overall but items that make a difference in ratings.
The staff isn’t that friendly either, but I believe that’s more of an Icelandic cultural difference than anything else. (ie>don’t expect Icelanders to say ‘excuse me’, ‘thank you’, etc. a lot if at all) But the staff is efficient. We asked for extra stuff (towels, etc) a few times and it came right up. And everything was very clean and neat.
I also enjoyed the restaurant’s buffets. Decent selection for breakfast and dinner. The bar is small but comfy with a full drink and decent food menu. One thing to keep in mind—every single thing is beyond expensive. If you’re lazy/in a rush, try the hotel restaurant. If not, go into town and get a fuller menu with slightly better pricing.
No taxi’s out front but there are several taxi phones in the lobby and our longest wait was 10 minutes. (and the city was super crowded with the Airwaves festival)
Hint- Land of the midnight sun only has blackout curtains in the upgraded rooms! If you’re going when the sun doesn’t go down, upgrade immediately or you’ll regret it. (or pack really really good eye blockers)