The Metropolitan Hotel New Delhi - New Delhi, India     

This was my first hotel of three during my stay in India. It was twice the price of the other two and the bed was the most uncomfortable. The hotel itself is quite elegant. I didn't have the chance to avail myself of the spa facilities, but the main restaurant was excellent. My room was small, clean, and well appointed. The staff was very friendly, but also had their hand out for tips more than anywhere else I stayed. If you are looking for something a bit more upscale and don't mind paying for it I think you'll be very happy here.

Stayed here 1-2 days. Hotel room very nice with good bathroom. Restaurant is excellent. Shuttle to the Airport also very good although driver overeggs the hints on how he needs tips to survive (- I'd say he's getting several times his monthly salary on tips!). Restaurant gave me complimemnetary bottle of water when I wanted to buy one fro trip to airport, and I extended my use of the room after checkout until 6pm at no charge - which was nice. Only problem area was reception where they were difficult to communicate with - I think their english was transactional, so that if everything routine fine, if not they had no clue and best option was to give up. I got food poisoning after a meal on Indian railways just before arriving at hotel. Extension to stay was required so I rang my Insurance to arrange. They rang hotel to arrange doctor visit and to confirm that they would pay bil for extra stays. Then Insurance rang me back to say that reception needed me to talk to them directly. So I called down immediately whereupon Reception denied that they ofr any of their colleagues had ever been speking to anyone. When filling in customer feedback on leaving I mentioned this and manager came out to say that they had been contacted but there was a miscommuinication. When I asked about the insurance compamny paying any extra bills they did not know anything about this. Easiest thing was to pay myself and claim back . Reception had no clue and had huge difficulty doing anything beyond basic - I half expected that the reason I'd been asked to call down originally was that they couln't understand the phone call and wanted a second try.