The Ardilaun Hotel - Galway, Ireland 

Enjoyed a lovely Weekend in The Ardilaun Hotel in Galway. We paid for an upgrade to a better rooms and it was well worth it! It was a special occassion and had mentioned it on booking so they wished my other half Happy B'Day when we checked in!!! How nice!!! Busy hotel but food and service was great...Looking forward to another trip back.

My wife and I stayed at this hotel for one night in order to attend a friend's wedding and were extremely diappointed with our stay. On arrival to the hotel at 12.30pm I went to check in but was informed by a quite rude young lady at reception that there were no rooms available and that we would have to wait until 2.30pm to check in. I informed her that my wife and I had to change for the wedding ( which was in Galway city at 2pm) but she just shrugged her shoulders and said there was nothing she could do. However, a nice young man came out from a office behind reception and said that although he had no hotel room available for us we could change in a changing room in the hotel's leisure centre. For 280 euro for a night's stay at this hotel I found this unacceptable. Luckily for my wife she met a friend who had stayed the night before in the hotel and she allowed her to prepare for the wedding in her room. As for myself I had to change in a cubicle in the hotel's pub bathroom (charming u might say!) Overall the staff at the hotel very very accomodating and friendly. The service at the wedding was excellent although the food wasn't. As for the rooms I would have to say that they were plain and boring. Not something you would expect from such a prestigious hotel . On a good note breakfast in the morning was quite good.