Mixed feelingsPosted: Mon, Jul 21 2008Location:
2Rooms:
3.5Service:
1.7Value:
3We stayed in the Carlton one night at the end of a 10-day stay in Ireland, as we had to fly home early the next morning. Although the overall experience was good, a number of little negative details made our stay not as enjoyable as a 4-star should be.
Starting with the positive points, the hotel is modern, the rooms are large enough, comfortable, modern and clean, and the staff is reasonably friendly.
We booked our night through Octopustravel and had a cheap deal (103 Euros for the room including breakfast). It seems the hotel got aware of this, as we were given a lower-category "syndicate" room, on the ground floor, at the end of a somewhat dismal corridor. The room had a view on the parking lot (instead of the advertised view on the airport runways) and, since on the ground floor, this also means that every car passing by had a view into our room. In practice, this meant we had to close the curtains the whole time in order to keep a minimum privacy. Although I guess being given a "cheaper" room could be considered as a part of the deal when you book through an external website, I still find this quite "unelegant" from the hotel reception, as the hotel certainly was not full at the time.
The windows are sound-proof as the hotel is located very close to the runways, however the walls and doors inside the hotels certainly aren't, as we could clearly hear the conversations from the next room.
Wireless broadband is free, but if you did not bring your own laptop and still need the internet, you can choose between using the interactive TV in your room at the ridiculous price of 10 Euros per day (even if you only surf 3 minutes) or use the pay-as-you-go computer in the lobby at the even-more-ridiculous price of 1 Euro per 6 minutes.
The shower wall/curtain system looks nice, but fails to meet its purpose, i.e. to prevent water from splashing around the bathroom when you take a shower and, finally, the iron in our room did not work at all.
In summary, a comfortable stay, but the addition of negative details tends to spoil the day. Still room for improvement.