NH Budapest - Budapest, Hungary     

Some good and some bad at a recent stay at the NH. On the plus side the hotel was nice and modern. The rooms were a decent size and the airconditioning worked very well in the hot Budapest weather. The hotel is in a quiet location a little bit away from the main sights, but very well serviced by tram and metro (subway). Another great thing was free wired internet in every room. A few things irked us about the stay. There was no assistance with baggage offered when we arrived - in fact there were no staff to be seen except behind the check-in desk. Also be wary when asking the hotel staff (at the front desk) for help or recommendations. We asked on the first night for a restaurant recommendation and were directed to a nearby restaurant that was pretty good, but a little expensive. Then on the second night I went to the front desk with the name and address of a restaurant that I had researched online and the front-desk lady said that she thought it was a mediocre restaurant and we should instead go to a restaurant of her recommendation. This seemed a little fishy, and we ended up going to our original pick which turned out to be very good - and cheaper than the restaurant that was recommended the first night. Also be careful when asking them to book a taxi for the trip back to the airport. The taxi service they booked was quoted at HUF6500 to the airport, and we had to tell them specifically to book the official airport taxi which only cost HUF4900 for a station wagon taxi. Overall the staff were mixed, with some being grumpy and giving the impression that they had a conflict of interest. Stay there, but have a clear idea of what you want and it should be fine.

An excellent situated hotel, 5 mins walk from the Metro & train station. Just off a main street with easy access to Danube and tourist sights. Staff are very friendly and helpful except the evening barman, who let the side down at times. Breakfast are very good, large selection, excellent quality and served in pleasent surroundings. Room was large and well furnished, beds were especially comfortable. Bathroom was fine, except when you turn off the shower and the shower head leaps out of the shower head. Nice range of toiletries too. Highly recommend the purchase of budapest tourist card, exceptional value if you utilise the many savings it offers.