Featherstone Farm Hotel - Wolverhampton, United Kingdom 

Firstly I would not call Featherstone Farm an hotel, it is a B & B. There is a lovely inglenook fireplace in the lounge and when we returned from lunch the fire had been lit. We spent a very pleasant early evening there drinking the champagne which we had brought with us. The bedrooms are comfortable, but in need of modernisation as are the bathrooms. The single room is very small and has no window. The bedding and towels were all old and need replacing. Featherstone Farm suited us fine, but it would not be suitable for a romantic week end break, for instance. The staff were very friendly and helpful

I was doing business in Wolverhampton and selected the Featherstone because it was close to the factory I was visiting and looked charming on the website. Indeed your own site rated it very highly which all boded well for a pleasant stay. How wrong and disappointed I was! On arrival, hardly had I stepped over the threshold when the proprietor asked me to settle up. Alarm bells started ringing as I was already getting a sense that this establishment may not be all it was cracked up to be on the internet (where, for example, was the sign indicating the 3 stars shown on the website?). As I entered my pin number into the card reader I joked with the owner that he wanted my money now as the room he would be giving me was probably not that good. Although we had a laugh at this his response was somewhat muted and tempered by the fact he immediately informed me that the despite my prior booking there was only one room left and that this room only had a bath and not a shower. No real hardship there I thought, although I would have preferred a shower. I was then shown to an unnumbered ground floor room. Upon opening the door you would have seen the disappointment written over my face. The room was tiny and poorly decorated (I do not believe that Artex ceilings are a feature of a 17th Century house). Every fixture and fitting was old in a 1970’s sense and had seen better days, being completely out of character with a building of this age. I unpacked and ran a bath and while doing so was struck by distinct and very unpleasant smell, which if I wasn’t very much mistaken, had the distinct whiff of sewage about it. I dressed and went seeking the owner to complain, eventually finding him and his family in the Indian restaurant next door where we had both booked our meal for that evening. I calmly detailed to him the unpleasant smells I was getting from within my room to which he replied that he too had noticed such smells ‘coming from outside’ and that he would immediately transfer me to another room, Room 8, located on the upper floor (You can read into this what you like). After my meal I went up to this room which compared to my previous room was better, but still did not warrant the £50.00 price I had already paid. It was bigger and did not smell, and this time the TV had a remote control (although this poorly tuned to analogue TV only). However, an unpleasant surprise awaited me in the bathroom where I found the toilet had not been cleaned and loo roll was on its last legs. On the plus side the bed was comfortable and the bedding clean but unfortunately the fixtures and fitting were on a par with my previous room and were nothing like those depicted on the Featherstone Farm website. Breakfast would be best described as adequate, being somewhat let down by the single cheap processed sausage accompanying my tomatoes and 2 rashes of bacon (It’s only a minor thing but I made a specific request not be served egg and beans with this meal and might reasonably expected in return an increase on the sausage and bacon front). I think by now you will have gathered that I would not recommend a stay here, having previously stayed at far better establishments for less money. I hope this adequately serves as a warning to future travellers who may also be fooled, as I was, by what they found on the web.