Abbey Court Hotel - London, United Kingdom

Address: 20 Pembridge Gardens, Kensington, Kensington & Chelsea, London, BH1 4DH

Abbey Court Hotel details: This multi award-winning town house hotel, originally dating from 1850, has
been elegantly restored to provide a haven of tranquillity for today's
discerning business and leisure travellers.

The Abbey Court Hotel understands the true meaning of comfort and privacy.
J.G. Paris. This quotation appropriately describes one of the finest
independent boutique hotels in London, offering excellent value year after
year.

Each of the 22 bedrooms is individually designed to incorporate selected
antiques, prints and pictures which blend seamlessly with every modern
amenity. Comfortable beds range in style from brass beds to four-poster
beds, and the Italian Carrera marble bathrooms feature baths with
revitalising jets. The hotel is affiliated to nearby private health club
offering a wide range of expert treatments for your comfort and enjoyment.

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Abbey Court Hotel

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Booking Site		Price from
priceline.com		$ 148
venere.com		$ 127
booking.com		$ 148
hotels.com		$ 308
expedia.com		Check on site

Location

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Rooms

Please note all the bedrooms are spread over 5 floors, including a basement level. Rooms in this level do not have views overlooking the the street or garden, although all rooms have windows which open out.

If you have a special requirement for a room on a particular floor, or with a particular aspect, please inform the hotel in advance of your arrival, otherwise rooms are allocated on a random basis.

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Facilities

General: Breakfast Buffet, Safety Deposit Box, Continental Breakfast, Heating, Luggage Storage, Non-Smoking Rooms, Newspapers, 24-Hour Front Desk, Bar

Activities: Jacuzzi

Services: Wi-Fi/Wireless LAN, Fax/Photocopying, Internet Services, Babysitting/Child Services, Meeting/Banquet Facilities, Airport Shuttle, Dry Cleaning, Business Centre

Location: Near Exhibition Centre, Near Subway, Park, City Centre, Shopping Centre, Near Train Station

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Dining

An all-inclusive buffet style continental breakfast is comprised of a wide range of breakfast items, alongside a variety of teas and freshly ground coffee.

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Hotel policies

Check-In

14:00

Check-Out

11:00

Cancellation

In case of no show or late cancellation, the full amount of your reservation will be charged.

Children

All children are welcome.
All children under 1 year stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of babycots in a room is 1.

Pre-pay

No deposit will be charged.

Extra charges

VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Parking

No parking available.

Dining

Buffet breakfast is included in the room rate.

Internet

Wireless internet is available in the entire hotel and costs GBP 10.00 per 24 hours.

Pets

Pets are not allowed.

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Pick your room carefully

Reviewer: PetesBodyParts (Brisbane, Australia)

Traveling group: Spouse / significant other

I recommend this hotel for: Tourists, Young singles, An amazing honeymoon.

Date: 2008-06-18

Guest rating:
4.3

Check in / front desk

6.0

Business service

4.0

Value

2.0

Service

6.0

Rooms

2.0

Location

8.0

Cleanliness

2.0

The AA hotel guide from 2004 rated this hotel as a 4 star, and after staying 3 nights we can categorically say it's closer to a 2 star now. As we didn't have the opportunity to check reviews on Tripadvisor.com, I can honestly understand how people feel about this hotel. It's a great area, but the Abbey Court trades on it's past reputation, not what it now offers. Lets start with the good things: + Breakfast was included and was of very good quality. + Good area, close to transport and the high street. Now the bad: - First room stank of cigarette smoke and was below ground level. - Dark and dingy first room as it was below ground level. - Second room was at ground level and had better light. - Cannot change temperature of room. Heating required staff to come in and adjust the radiators. - No air conditioning. - Windows are not double glazed. Construction directly across road is loud. - Dead insect in the bed. - They state marble in the bathrooms proudly. Small and dated bathroom with a leaking toilet. - Bed is old, carpets are frayed and linen is beyond it. - Room next to us thought it would be nice to play the TV at 2am for hours and hours. - Asked to book taxi to Paddington station. Driver is probably associated with hotel and tried to charge us 30 pounds for 5 minute journey! Refused and gave him only 10. - Locks barely work on the doors. - No help with luggage at all. - All awards on the hotel door date back to 2003. No new awards since then.

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Terrible Experience and it continues......!!

Reviewer: mt2008 (Bilbao)

I recommend this hotel for: Tourists, Young singles, An amazing honeymoon.

Date: 2008-02-21

Guest rating:
0.0

They charged the room twice deliberately, they said there was some operation mistake by their side and two months later they haven`t give us the money back yet. They haven't replied the demands from Visa, from our Bank, or from the Web site in which we booked the room. What a cheek and lack of responsability!!!!!!! PLEASE KEEP AWAY FROM THIS HOTEL AND THESE PEOPLE!!!

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