Rookery Manor - Weston-Super-Mare, United Kingdom 
Address: Edingworth, Weston-Super-Mare, BS24 0JB
Rookery Manor details:
Surrounded by large gardens, lakes and waterfalls, this 16th century manor house is set in the heart of Somerset, and is a popular wedding venue.
The accommodation can be found within converted barns adjacent to the manor house, where each room has its own unique charm and character.
Overlooking the Mendip Hills, but close to the M5 motorway, you have every opportunity to take full advantage of the hotel's location.
Awarded with 4 AA Guest Hotel Accommodation, the hotel boast high quality bedrooms, unique suites, four-poster beds, sleigh beds, king-size beds, and some rooms have luxurious spa baths.
The hotel also features a number of sporting facilities, and its own tennis court. There is an on-site luxury restaurant, Truffles.
The Hotel forms the centre of an award winning wedding and corporate venue, and can be booked en mass for business or private occasions.
The accommodation can be found within converted barns adjacent to the manor house, where each room has its own unique charm and character.
Overlooking the Mendip Hills, but close to the M5 motorway, you have every opportunity to take full advantage of the hotel's location.
Awarded with 4 AA Guest Hotel Accommodation, the hotel boast high quality bedrooms, unique suites, four-poster beds, sleigh beds, king-size beds, and some rooms have luxurious spa baths.
The hotel also features a number of sporting facilities, and its own tennis court. There is an on-site luxury restaurant, Truffles.
The Hotel forms the centre of an award winning wedding and corporate venue, and can be booked en mass for business or private occasions.
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Location
You are never short of entertainment in this part of the world. From bustling Bristol to the seaside charms of Weston-super-Mare and Burnham-on-Sea, you can be assured of a warm Somerset welcome.Rookery Manor Hotel is located 5 miles outside Weston-super-Mare and 2 minutes from the M5 motorway at junction 22.
Rooms
Some rooms are located in the old coach house, others in the 16th century manor house. Rooms offer pleasant views, with some overlooking the landscaped gardens and the Mendip Hills.Facilities
General: Restaurant, Free Parking, All Public and Private Spaces Non-Smoking, Non-Smoking Rooms, Garden, Newspapers, Bar
Services: Bridal Suite, Meeting/Banquet Facilities, Fax/Photocopying, Barber/Beauty Shop
Location: Countryside
Dining
The hotel’s Truffles Restaurant has recently undergone a great new refurbishment and is now open.Evening meals are available from Monday to Friday, from 18:00 to 23:30, with last orders taken at 21:15.
The restaurant is closed on Saturdays.
On Sundays, the restaurant offers a carvery only from 12:30 until 15:30, with last orders at 14:45. The carvery is very popular and booking is advised.
Hotel policies
Check-In
14:00
Check-Out
10:30
Cancellation
If cancelled up to 1 day before the date of arrival, a fixed amount of GBP 25.00 will be charged.
If cancelled later or in case of no-show, the first night will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 15.00 per night and person for extra beds.
Ma
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged GBP 15.00 per night and person for extra beds.
Ma
Pre-pay
A fixed amount of GBP 25 per room will be charged on the day of booking and is non-refundable.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Service charge is included.
City/tourist tax is not applicable.
Parking
Free Private parking is possible on site.
Dining
Full English breakfast is included in the room rate.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Pets
Pets are not allowed.
Reviewer: Kitty099 (Bridgwater, Somerset)
Traveling group: Family (extended)
I recommend this hotel for: Girlfriend getaway, Tourists, Young singles.
Date: 2008-07-01
Guest rating:
9.7
Check in / front desk
10.0
Value
10.0
Service
10.0
Rooms
10.0
Location
8.0
Cleanliness
10.0
On reading the only other two reviews regarding Rookery Manor I had to add my comments.
I was married here 13th May 2006 and had the most wonderful day possible. We held both the civil ceremony and reception at the venue and the staff were polite, attentive and well presented. The hotel and function areas are clean, tidy and tastefully decorated.
I have since attended other functions held at the venue and stayed in other rooms at the hotel and nothing has changed the overall impression I came away with on my wedding day.
'The Owners Son' also managed my day and did a first class job!
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Reviewer: VickyCr (Weston super Mare)
I recommend this hotel for: Girlfriend getaway, Tourists, Young singles.
Date: 2006-07-22
Guest rating:
3.5
Value
4.0
Service
2.0
Rooms
4.0
Cleanliness
4.0
This hotel is very good on the 'showy' side of things - nice gardens which are well kept together and nice purpose built wedding rooms, but the staff really let it down. We got married in October 2005 there, and the staff were awful. The room wasn't ready when we arrived which made us panic, the dj didn't turn up and we had the most awful replacement who didn't know how to do the 'firework' effects or how to work the equipment. The young son was running the wedding who had no control or presence about him. It felt he was just doing it as he was part of the family, not because he was any good at his job.
Breakfast was slow with one person serving. This is really ridiculous as family members had arranged a rough time to meet over breakfast to discuss the wedding day, and one or two people are not enough to serve breakfast.
The staff appear reluctant to be helpful ie I wanted to organise who had which rooms and I wanted to see what the bedrooms were like (to give the better bedrooms to closer family members) but the staff give the impression that they don't have the time to spend doing this for you.
There is no questionnaire after the event for feedback to the venue, which I would have thought would have been a basic customer service learning point for them.
The staff and family just appear 'cocky' and unhelpful, which is a shame as they do have a lovely venue to look at, but unfortunately it is all aesthetics.
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Average guest rating:
6.6
Review Summary
Based on 3 reviews worldwide
10.0
Check in / front desk
7.0
Value
6.0
Service7.0
Rooms8.0
Location7.0
CleanlinessTraveler Reviews
Average rating:
9.7
Date: 07/09/2008
Guest name: Kitty099, Bridgwater, Somerset
"A Wonderful Hotel and Wedding Venue"
On reading the only other two reviews regarding Rookery Manor I had to add my comments. I was married...
On reading the only other two reviews regarding Rookery Manor I had to add my comments. I was married...
Average rating:
3.5
Date: 07/30/2006
Guest name: VickyCr, Weston super Mare
"Not the best hotel for a wedding"
This hotel is very good on the 'showy' side of things - nice gardens which are well kept together and...
This hotel is very good on the 'showy' side of things - nice gardens which are well kept together and...
Average rating:
0.0
Date: 06/06/2006
Guest name: , NULL
"My Ruined Wedding"
I have just won compensation from Rookery Manor in the County Court for my ruined wedding last April...
I have just won compensation from Rookery Manor in the County Court for my ruined wedding last April...
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