Serrano Palace - Cala Ratjada, Spain
Serrano Palace details:
On the first line of the Son Moll beach, along the maritime promenade that goes to the port and the center of the village,
you will find our 5 stars hotel which offers you the maximum quality and comfort.
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Serrano Palace
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Rooms
The hotel was constructed in 1997 and houses 146 fully-equipped rooms. For special occasions, the Imperial Suite comprising of approximately 110 m² and the huge terrace with private jacuzzi make for the perfect venue.
Facilities
General: Parking (fee required), Safety Deposit Box, Rooms/Facilities for Disabled, Heating, Non-Smoking Rooms, Garden, 24-Hour Front Desk, Elevator, Bar, Breakfast Buffet, Restaurant, Pets Allowed
Activities: Solarium, Massage, Billiards, Jacuzzi, BBQ Facilities, Outdoor Swimming Pool, Cycling, Turkish/Steam Bath, Indoor Swimming Pool, Diving, Hammam, Spa & Wellness Centre, Sauna, Fitness Centre, Games Room, Fishing
Services: Room Service, Meeting/Banquet Facilities, Fax/Photocopying, Tour Desk, Business Centre, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Internet Services, Currency Exchange, Ironing Service, Car Rental
Location: Beach
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
All children up to 2 years stay free of charge when using existing bedding.
All children up to 2 years stay free of charge for cots.
All older children or adults are charged EUR 100.00 per night and person for extra beds.
Ma
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Parking
Public parking is possible on site and reservation is needed costs EUR 10.00 per day .
Dining
Buffet breakfast is included in the room rate.
Internet
Wireless internet is available in the entire hotel and costs EUR 6.00 per hour .
Pets
Pets are allowed on request. No extra charges.
Check in / front desk
10.0
Really nice week spent at the Serrano Palace with our six year old. 99% germans staying here, only met two other english speaking guests, but nearly all the staff had pretty good english. Staff very helpful and friendly. Food very good. Nice pool area and beach acroos the road very nice. Cala Rajada resort very clean, beautiful walk along the seafront to the town centre. Plenty of shops and bars, although not really for the late nighters... germans all in bed by eleven. Not alot for children at the hotel and ours was one of the only children there, but this was probably due to the time of year and she still really enjoyed it, staff very attentive to her and left little gifts on her bed each night. Would recommend this hotel to anyone, except perhaps under twenty fives... would go back again
M.Ph. Ireland
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Check in / front desk
10.0
We wanted a five star hotel in Majorca and found the tripadvisor reviews to be really helpful in making our choice as many seemed really expensive and I didn't want to get this wrong. Were therefore prepared for the fact that this hotel is situated in mini-Germany, but what I hadn't considered would be the need to understand enough German to read a restaurant menu as all the boards outside the bars etc were in german, so was a lot of the TV coverage in the hotel. The hotel itself is in a cracking location directly across the road from a small and busy beach. There was also a small Spar which meant we could buy water and drinks to take back to the Hotel at a really reasonably price. They also sell huge fresh baguettes which were really cheap and solved our lunchtime worries. From here is a very pleasant pedestrianised walkway which leads past numerous bars and restaurants to Cala Rajada itself, so if you want to eat/drink out there are loads of options. Having read the previous reviews we booked a sea view room and it is definitely the way to go. Rooms at the rear had a grotty lookout. Most rooms are of a similar size, they were excellent, really spacious and covered tip to toe in marble. Wardrobe space was really good and the bathroom was luxurious. Balcony was a good size with teak steamer type loungers which was a pleasant surprise. Restaurant was totally buffet style which doesn't fit with my idea of a five star hotel but there were loads of different options and all was of a really good quality. Hotel pool (outside) was freezing, but a good size and there is also a big indoor one which was warm. Staff were really friendly, they made a big point of welcoming us on our arrival, even the duty manager was summoned out to say hello, and each time we passed the reception, someone greeted us in one way or another. Whilst we were there the hotel was probably 90% german occupied, with the remainder being brits, so if you are looking to chat with fellow guests, bring a german phrase book !!
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