The Vermont Hotel - Newcastle upon Tyne, United Kingdom 
Address: Castle Garth, Newcastle upon Tyne, NE1 1RQ
The Vermont Hotel details:
The Vermont is Newcastle's only 4-star independent hotel. Located next to the Castle, overlooking the Cathedral and the Tyne and Millennium Bridges.
This impressive 12 storey, Manhattan Style tower boasts an unrivalled city centre position; a short walk to the main shopping centre, theatres, galleries, universities and main railway station. It has direct access to the Quayside and on site complimentary car parking.
The 101 bedrooms and suites are a combination of classical and modern design with 24-hour service expected from a luxury hotel.
Seven luxuriously appointed meeting rooms are available for special business occasions and private dining. The Bridge Restaurant is located at the Castle Garth level with spectacular views of the Tyne Bridge, alternatively there is the Redwood Bar, with its fireplace and sofas, open until very late. For those wishing to sample the atmosphere of the famous Quayside, Marthas Bar & Courtyard on the ground floor is the entrance to Newcastles night-life.
The Vermont is the ideal base from which to explore Newcastle's excellent shops as well as the surrounding areas of Northumberland, Durham and The Borders.
The Vermont Hotel offers the latest wireless technology to enable you to tap in to a total communications network, wherever you are in the hotel. Our secure high-speed Internet access has speeds of up to 2Mb a second.
This impressive 12 storey, Manhattan Style tower boasts an unrivalled city centre position; a short walk to the main shopping centre, theatres, galleries, universities and main railway station. It has direct access to the Quayside and on site complimentary car parking.
The 101 bedrooms and suites are a combination of classical and modern design with 24-hour service expected from a luxury hotel.
Seven luxuriously appointed meeting rooms are available for special business occasions and private dining. The Bridge Restaurant is located at the Castle Garth level with spectacular views of the Tyne Bridge, alternatively there is the Redwood Bar, with its fireplace and sofas, open until very late. For those wishing to sample the atmosphere of the famous Quayside, Marthas Bar & Courtyard on the ground floor is the entrance to Newcastles night-life.
The Vermont is the ideal base from which to explore Newcastle's excellent shops as well as the surrounding areas of Northumberland, Durham and The Borders.
The Vermont Hotel offers the latest wireless technology to enable you to tap in to a total communications network, wherever you are in the hotel. Our secure high-speed Internet access has speeds of up to 2Mb a second.
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Location
Rooms
All our rooms are now non - smoking.All rooms offer maximum comfort with classical décor and a stylish design, plus everything you will need for a pleasant stay.
On a Sunday a complimentary 19:00 check out is available.
Facilities
General: Restaurant, Free Parking, Valet Parking, Safety Deposit Box, 24-Hour Front Desk, Bar, Pets Allowed
Activities: Solarium, Fitness Centre
Services: Currency Exchange, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Dining
The Bridge Restaurant overlooks Tyne and Millennium Bridges. Table d'hote and a'la carte menus available. Couples menu: Friday, Saturday, Sunday, including bottle of French wine, available on special charge.The Bridge Restaurant has been awarded an AA Rosette.
Hotel policies
Check-In
14:00
Check-Out
12:00
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of extra
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of extra
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Service charge is included.
City/tourist tax is not applicable.
Parking
Free Public parking is possible on site.
Dining
Breakfast is not included and costs GBP 16.50 per person.
Internet
Wireless internet is available in the entire hotel and costs GBP 10.00 per 24 hours.
Pets
Pets are not allowed.
Reviewer: TheChapman (Bolton, England)
Traveling group: Spouse / significant other
I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists.
Date: 2008-07-08
Guest rating:
2.9
Check in / front desk
2.0
Business service
2.0
Value
2.0
Service
2.0
Rooms
2.0
Location
8.0
Cleanliness
2.0
This hotel is a disgrace. The room had old fashioned decor and did not feel clean. The bath was so dirty that before I could use it I had to clean it myself.
The reception staff were rude, unfriendly and appeared to think that if they called you 'Sir' they could treat you with disrespect. The only pleasent member of staff we encountered was the nice lady behind the bar who was very friendly to us all evening. Whilst in conversation with her she was not very complimentary about the hotel staff herself and wasn't surprised by our opinion of the hotel thus far.
To top it off, we got stuck in the lift for 45 minutes, missed our dinner reservation and were then charged for breaking it 2 weeks later! When we checked out no mention was made of the lift and as we were in a rush we didnt bother complaining. 2 weeks later I was charged for breaking the lift without any contact from the hotel! It should be me who receives compensation from the hotel, not the other way around! Unbelievable.
I have obviously disputed this charge with my credit card company and will certainly not be paying it.
So, if you are unfortunate enough to have booked this hotel expect to be treated with contempt by the staff and make sure you check your credit card bill after your stay!
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Reviewer: Angela27 (london)
Traveling group: Solo traveler
I recommend this hotel for: Families with teenagers, Families with young children, Older travelers, Tourists.
Date: 2008-06-13
Guest rating:
6.9
Check in / front desk
10.0
Business service
8.0
Value
2.0
Service
8.0
Rooms
8.0
Location
2.0
Cleanliness
10.0
On business in Newcastle missed my train home and decided to stay at the Vermont. How Many times can I say fantastic from arrival to departure, they even have night chefs so you can order from the menu 24hours I settled for a burger which was very good and breakfast from the service to the food was fantastic, out of all the hotels I have stayed in around the world this is by far the best. I will definately be back!
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Average guest rating:
6.9
Review Summary
Based on 43 reviews worldwide
6.7
Check in / front desk
5.1
Business service6.2
Value
7.1
Service6.3
Rooms8.3
Location7.5
CleanlinessTraveler Reviews
Average rating:
10.0
Date: 03/15/2007
Guest name: BlondieWestSussex, West Sussex
"Awesome"
My partner, myself and our 5 year old son stayed at the Vermont Hotel for 3 nights in February 07. Upon...
My partner, myself and our 5 year old son stayed at the Vermont Hotel for 3 nights in February 07. Upon...
Average rating:
10.0
Date: 10/29/2005
Guest name: DScottKing, Bishop Auckland
"Best Hotel in Newcastle"
My Wife & I went for our wedding aniversy. I loved every minute of it. Fantastic room, service, wonderfull...
My Wife & I went for our wedding aniversy. I loved every minute of it. Fantastic room, service, wonderfull...
Average rating:
9.5
Date: 07/31/2005
Guest name: MRS-SCOTT-KING, Newton Aycliffe
"Moonlight At Vermont"
this was the special offer we went on it was champagne and canapes, three course dinner and wine and...
this was the special offer we went on it was champagne and canapes, three course dinner and wine and...
Average rating:
9.5
Date: 04/10/2006
Guest name: member, Darlington
"A wonderful hotel"
I read the reviews of The Vermont before I went and, I'll be honest, wondered if my friends and I were...
I read the reviews of The Vermont before I went and, I'll be honest, wondered if my friends and I were...
Average rating:
9.3
Date: 04/20/2005
Guest name: just-me-here, Newcastle
"****Fantastic****"
I recently stayed the Vermont Hotel and found the experience to be amazing. The facilities may not be...
I recently stayed the Vermont Hotel and found the experience to be amazing. The facilities may not be...
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