Britannia Airport Hotel South Manchester - Manchester, United Kingdom 

"lovely polite staff"
Posted: Mon, Nov 23 2009
arrived at the hotel after a long flight, caught ther curtesy bus service with no problems. arrive to be greeted by a very friendly receptionist who upgraded us to a lovely superior room. the room was very clean and was of new standard. we were happy that we were given this room. the next morning we went to collect our car and found that it had a flat battery, the kind reception team offered us the use of a battery pack, unfortunatly this would not work on the car due to the size of the engine. we went back to reception to call the AA, but the receptionist said she might be able to help, she borrowed some jump leads of her colleague and used her car to jump start ours. Now that is what i call customer service! Could not fault this horel at all!!!!!

Ok for one night but not longer
Posted: Fri, Jul 04 2008
We were only staying one night so i wasn't too bothered i just wanted a good nights sleep, their is a car park which is ok & floodlit at night & you get a permit ticket once you've checked in, while i was there the lift seemed to be working in an erratic manner- one minute ok & no response the next which prompted me to take the stairs, on taking the stairs i found the red carpet to be threadbare in places with black tape all over it which looked terrible, you would have at least thought they could have used red tape which at least would have looked better, from the outside the hotel looks like an ugly 1960's concrete office block & not attractive at all, The room we had was small & just outside the window was the M56 motorway which was noisy but the windows are double glazed so it's not too bad, the room was clean & tea & coffee available & the bed was fairly comfortable, the reception area is ok if looking a little bit dated in places, there is a bar & lounge area with a restaurant & two pool tables which is not a bad place to chill out, the atmosphere was very friendly, be careful of the internet access it costs ?1 for about 12 mins but when i went on it was taking ages to find sites so i asked for my money back which i got with no argument, to sum up this place is ok for a one night stay if your flying out next day or a stopover but i would not recommend it for any longer.

Dirty
Posted: Thu, Jul 03 2008
As it was an airport hotel i didnt expect too much but i was totaly wrong it was worse!!! everything was dirty the bathroom was filthy and the bedroom was coverd in dirt and dust we didnt want to touch anything!! staff weren't friendly would not reccomend