How to waste an opportunity ...Posted: Wed, Nov 28 2007Location:
3Rooms:
2.3Service:
1.8Value:
2The Rossetti could be good and it is a shame to see that potential being wasted by the current owners. The building is well located and benefits from spacious dimensions. Some areas display considerable character, maintaining some of the charm of this old building. Therefore, as you walk in your hopes are high.
That's when it starts to fall down. Where is the check-in desk? Oh, it's that isolated table in the corner round the left hand side with computer cables dangling all of the place. How untidy! Or maybe, just a little quirky - nothing wrong with being unusual perhaps? The bar and restaurant area in front of you looks OK.
Then off to the room. I had a spacious corner room and I must admit enjoying the walk up the unexpectedly impressive stairway. On opening the room door the first thing that strikes you is the minimalist style of decor. Nothing wrong with that ... except they have taken minimalist a little too far.
The double bed was so short I had to sleep diagonally (across a divide in the mattress down the middle). I'm only 6ft tall and I don't usually have this problem. This was not comfortable - and imagine if I had not been on my own! The pillows were very comfortable though. So, the primary purpose - a good night's sleep - was not achieved.
The TV was a complete joke. The cheapest possible (and smallest) TV you could find in any market lurked in the corner. At least I could watch the news, I thought. Silly me. The reception was so bad that all I could see was a snow storm of interference. What a pointless piece of equipment!
I was overlooked by offices outside my window, so if I wanted any privacy I had to draw the heavy curtains and turn on the lights. The bathroom was OK and everything was clean, which saved the day.
Breakfast was a standard English cooked affair with the usual range of cereals, breads, etc. It was only average in terms of selection and quality but, given the disappointment with the room, I felt quite relieved that it was average.
This is one hotel to which I will not be returning - there are a number of better alternatives around.