Ramada Hotel & Resort Maidstone - Maidstone, United Kingdom
Ramada Hotel & Resort Maidstone details:
Stay at the Ramada Hotel and Resort Maidstone and experience everything you expect from an international hotel company.
Enjoy a 3-star superior property, Sebastian Coe Health Club, Rick's Piano Bar & Grill, free guest parking and 26 acres of private grounds only minutes from junction 8 of the M20 and right next to beautiful Leeds Castle.
This impressive resort hotel boasts some of the finest conference facilities in the area and is an ideal location for business and leisure guests. This is a great location for a short break, only minutes from the beautiful Leeds Castle and close to Canterbury Cathedral. The channel ports and Eurotunnel are less than an hour away. For retail therapy and entertainment, Bluewater shopping centre and McArthur Glen Designer Outlet are only a short drive away, as are the beautiful countryside and villages of the Garden of England.
This hotel is now completely non-smoking.
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Ramada Hotel & Resort Maidstone
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Rooms
Double and twin room types carry a maximum occupancy of strictly 2 people only unless otherwise stated. Each of the 126 bedrooms has an en suite bathroom and offer the facilities listed in "room descriptions". Suites and executive rooms are also available.
Facilities
General: Restaurant, Safety Deposit Box, Free Parking, 24-Hour Front Desk, Bar
Activities: Tennis Court, Turkish/Steam Bath, Jacuzzi, Table Tennis, Massage, Solarium, Squash, Sauna, Fitness Centre, Golf Course (within 3 km)
Services: Dry Cleaning, Currency Exchange, Meeting/Banquet Facilities, Barber/Beauty Shop, Fax/Photocopying, Internet Services
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds/babycots in a room is 1.
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Parking
Free Public parking is possible on site.
Dining
Breakfast is not included and costs GBP 11.95 per person.
Internet
Internet via TV is available in the hotel rooms and charges are applicable.
Pets
Pets are not allowed.
Check in / front desk
8.0
Stayed here for the weekend with my partner and enjoyed our stay.
Only a 3 star hotel but the room was large, modern and clean, no air con but not a problem for us.
Great leisure facilities, although this did not appear to have been cleaned during our stay, items left in steam room and surrounding seating which was there all weekend.
Restaurant was a bit hit and miss, I enjoyed the food but my partner was a little dissapointed with her choice both nights, it will not win any awards, but was to a reasonable standard, staff were very attentive , although at times they appeared to be overworked.
Booked direct with the hotel and was very good value for money.
I would recommend this hotel, but be aware it is only 3 star but this was reflected in the price.
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Check in / front desk
6.0
First impressions were very good. Hotel is set in beautful grounds.
Checked in quickly and staff were pleasant. No free Wifi even in lounge bar. Connectivity was ?10. What a complete rip off!
Finding the room was difficult as the hotel has a confusing layout. Was told to take lift to second floor but then had to descend steps to an intermediate level not served by lift. Long walk from the lift so beware if you have mobility issues.
When I opened the room I was hit by a blast of superheated air. This was the a problem that didn't go away even when I left the windows wide open all evening and night. It was a warm sunny day outside but even so the heat was excessive. Fortunately the room is not overlooked so I could leave curtains open to allow air to circulate.
Room was tiny with only inches of space to edge around the bed. A step under the window which was disguised with same carpeting as floor proved to be a nuisance in taking up floor space and I stubbed my toe several times when trying to get to the window to gasp some air.
Bathroom was clean and facilites in the room were what you would expect to have and the bed was comfortable.
Gym was quite nice and pool lovely. Changing rooms fairly clean. When I collected my room card at the end of the session was given someone else's gym membership card and later when I came to check out of the hotel was given some else's hotel bill. Staff a little dizzy.
I went to breakfast quite late but a good choice of items on the hot and cold buffet was still available. Food was ok but nothing special.
Overall a mixed bag but not the worst place I've ever stayed.
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