I recently stayed here for an overnight stay on business.
We had room 512 on the fifth floor and although we struggled to find it in the maze of halls it was worth the wait, decent size, fab large pictures windows with a nice view of the park (we'll forget the train tracks it also overlooks!), large bathroom with a very powerful shower - beware!, tv, trouser press & tea/coffee making facilities. Beds are a decent size with extremely comfy pillows.
Breakfast the next morning was fab, unbelievable choice which caters for all nationalities and tastes.
The only downfall I could mention is the noise, we had to have the windows open due to the heat in the room and the trains ,which seem to travel all hours of the day and night, make such an unbelievable racket!
Overall, for a first timer in London it was fine, easy to access the underground and local bus systems, and comfortable enough for a short stay.
PS One recommendation for a show to see - Mary Poppins - fantastic night out!
This hotel was a great quality hotel (especially for Europe). It was clean and very conveniently located. It was just off the tube and near bus lines to almost every tourist attraction.
It was in an excellent location. Staff was very helpful and friendly.
4 star for a Hilton chain hotel is too high although it matches standard used for British style hotel at this star. My room seem to have been renovated, and I actually enjoyed the modern decoration.
Location. Rarely friendly staff. Amazing price through bidding.
Common areas look worn out, similar the standard of British style hotels not US Hilton's.