Copthorne Tara Hotel London Kensington - London, United Kingdom 

I like it!
Posted: Mon, Nov 23 2009
My husband and I spent 3 nights at the Copthorne Tara and found it great. We had a room on the top floor with a nice view, very clean and comfortable. Breakfast was adequate and concierge service was efficient. The hotel has a convenient location close to tube station, so you will not lose your time having troubles with transportation.

Zhanna
Posted: Wed, Oct 28 2009
The hotel forgot my wake up call! Never mind that they represented themselves as a 4 star (maybe 20 years ago it was), but now it is at best a 2 star, but any flea bitten motel even makes wake up calls! This one didn't and they didn't even apologize for it. The hallways smelled like turpentine and the bathroom in my room smelled like mold. They covered the bathroom walls with plastic panels to make it look new, but it was very plain to see and smell that it wasn't very fresh or clean!

Lana
Posted: Sun, Oct 25 2009
The lobby and restaurants are nicely maintained, they forgot about the rooms. The bathroom had obviously been flooded, but rather than fix the problem they covered up the moldy walls with paneling - but I could very plainly still smell the mold in the room! One night we ran out of toilet paper and the staff didn't seem to think that it was a problem! How hard is it to see that the roll is running out and leave an extra roll in the bathroom? An investigation into why I ran out of toilet paper does not help the situation!

Zhanna
Posted: Sat, Oct 10 2009
The hotel forgot my wake up call! Never mind that they represented themselves as a 4 star (maybe 20 years ago it was), but now it is at best a 2 star, but any flea bitten motel even makes wake up calls! This one didn't and they didn't even apologize for it. The hallways smelled like turpentine and the bathroom in my room smelled like mold. They covered the bathroom walls with plastic panels to make it look new, but it was very plain to see and smell that it wasn't very fresh or clean!

Hussein
Posted: Mon, Sep 28 2009
Hotel is in desperate need for a rehash. The old plumbing fixtures in the bathroom are scary. I haven't seen separate hot and cold taps in years. The sink was gurgling. When someone next door turned on their water, our tub started to spurt something black. We would never stay at this hotel again.