Premier Inn London Kensington Olympia - London, United Kingdom 

"good value for cost"
Posted: Mon, Nov 23 2009
We are novice travelers, and this was our first trip broad. We arrived exhausted after an overnight flight from u.s. We were allowed to check-in early and were very happy w our room.We were on 1st floor facing quiet rear. The continental breakfast was adequate and we found the staff to be very helpful and friendly.The facilites were clean if a little shabby in hallways.Our room was clean and there are grocery stores and good restaurants nearby.Not for those expecting luxury but fine for budget-minded travelers.

I would avoid this hotel if possible....
Posted: Wed, Jul 23 2008
I stayed in the Comfort Inn, Kensington as I was attending a conference in London. The hotel is actually nearer Earls Court than Kensington, if you know the area. My room was small, the bedroom was cramped and had mildew/water damage/damp around the top of the window and spreading down the wall. The bed was very uncomfortable. In the bathroom there were cracked floor tiles, wall tiles and missing trim from around the bath. There was an odd smell to the room, all in all it just didn't feel right. I ended up eating at the Tesco opposite as there are not many restaurants near by if you do not know the area. When I went down for breakfast, nothing was being served. In the morning on check out, I asked if I should hail a cab or if they could call me one. They supposedly called one, the concierge (or at least he/hotel said he was) was outside smoking in casual clothes, and then ran off down the street. One dodgy unlicensed cab called by the hotel did arrive for another couple, and at that point I decided to take my chance walking. I would advise people not to stay here if possible.

Everyone else is wrong
Posted: Sun, Jul 20 2008
I was a little hesitant to stay here after reading all the negative reviews, but it turned out much better than I expected. It was very clean - they did an excellent job cleaning the room each day. It wasn't huge, but there was plenty of room. The staff was very friendly and went out of their way a couple of time to help us. And finally, it felt very safe. I stayed there for almost two weeks and I would definitely stay there again next time I go to London.