Jurys Inn Chelsea - London, United Kingdom 

Absolutely Fine :- just a little bit out of the way
Posted: Thu, Jul 24 2008
Jurys is functional enough and looked pretty clean throughout. The area is going through a pretty big development and this can only get better. I understand there are plans for a new station to be built in the future. It is a bit of a hike circa 15 mins walk to Fulham Broadway tube but buses do look as if they go closer. Bar area pleasant enough and the rooms spacious and fine. The best thing really is the price, which for London is competitive. Be interesting to see what happens when the station opens!!!

Great value and comfort
Posted: Sat, Jul 19 2008
I stayed at this hotel for a week with my two teenage girls a couple of years ago after booking it through londontown. com, and without knowing too much about the hotel. Guess my pleasant surprise when we arrived ! Because of a great stay back then, me and a friend decided to stay at this hotel when we visited London early this July. Another week - another great stay. A little bit out of the beaten track, but with a bus-stop just outside the door, it's no problem getting to the tubestation since the bus passes every ten minutes or so. Stayed in a family room, which is actually fairly big. Quick check-in, very helpful people at the front desk (especially after we arrived late at night after a rock concert and we where really hungry, and they help us order a pizza delivered to the hotel.....) and clean rooms. No noise, working aircondition and icemachine just outside our room. I've been in London close to a dozen times, and stayed at many "hotels" - but this is the one I will use every time I'm in London. Very reasonable prized (payed ?84 a night) and a great bargain. Highly recommended !

Can not recommend
Posted: Sat, Jul 19 2008
Sometimes I wonder if hotel staff ever stop to consider how much time and effort we put into selecting a hotel, now that so many of us book our own travel. Whether we are choosing a room based on price or value, location, or comfort, we all are, undoubtedly, looking forward to checking in. The staff at Jurys Inn Chelsea have clearly never stopped to consider the guest. I had any number of disappointments with the staff here: From the apathetic to the oblivious to the argumentative to the rude, but I'll site only one symptomatic experience for the sake of brevity. Upon pulling back the bed cover on Night 1 (of 3), I immediately noticed dried "sexual fluid" on the underside of the cover. This was not a stain, this was right there. I folded it up and placed it in the corner. In the morning, I called reception, and informed them that the cover was not clean and should not be put back on my bed. Imagine my delight when I turned back the cover on Night 2, only to stare straight into the dead eyes of all the little seamen once again. It was bad enough that the housekeeping staff did not inspect the cover on at LEAST two occasions, let alone WASH it, but even after being notified of the situation, they still replaced it on the bed. No one at the front desk had the awareness to follow through and ensure that a clean cover was found, or at least that the befouled one was cleaned. Finally on Day 3, the cover was gone, and there was only the comforter, which not only looked better, but it seemed clean. There is absolutely no reason to suffer this hotel: It is not particularly convenient to anything, it is not a property with any advantages, the staff are unprofessional, and the price is not cheap. (At one point, I accidentally found myself at Jurys Inn Kensington, and it seemed a much different experience. This chain, apparently, has different standards for each property.)