Crestfield Hotel - London, United Kingdom 

Was put off when I walked in. Dingey and scruffy looking reception area. Staff, whilst courteous, could also do with smartening up. I was tempted to simply cancel my reservation but it was too late by the time I arrived to move elsewhere. The room was adequate and the beds and towels appeared clean. However, I only slept on the top cover and decided to wait until I got home for my shower. WC had obviously just been refurbed so wasn't too bad. Strange washing arrangements with basin in bedroom, separate shower wet room at one side of room and WC at the other! Curtains extremely tatty and didn't fit. Coffee and tea foul - may have been the milk or water, don't know which. Breakfast was not available for those leaving hotel before 7.15 and no credit was given when I had to leave to catch early train. Staircase to my room which was midway between floors, was tired and smelt musty. In fact the whole place had an odd odour. The street where the hotel is situated really says it all and I certainly wouldn't like to walk down it on a dark night.. Would I stay here again - No. Would I book other members of staff in here - definitely No. Good points - extremely close to Kings Cross and St Pancras.

Stayed at the Crestfield for the 4th time in 2 years recently, and would not hesitate to book again. The hotel is an absolute bargain; it is ?30 per night and well worth it. The rooms are always very clean. The TV, tea-making facilities are basic, but if you are only staying for a few nights it's really no problem. Any more than that and you may find the rooms too small, but if you're in London it's unlikely you are going to be spending any great length of time in your room anyway. The only disadvantage is that the bathrooms are very small, and a lot of the rooms just have a 'wet room' set up whereby the shower just runs onto the floor. Not very convenient, and a little cramped when trying to avoid the inevitable flooded bathroom floor! However, not all of the rooms are like this. Staff are polite and helpful, and have always let us leave our luggage in a room after we have checked out. There is a small bar, and the outside terrace is absolutely gorgeous. It is less than 5 minutes walk away from King's Cross which is very handy, yet is situated on a relatively quiet street. There are nearby shops and ATM's, McDonalds and Burger King etc. All in all this hotel is fantastic if you are only staying for a few days. Lovely little dog there too!