Cranley Gardens Hotel - London, United Kingdom     

When we arrived our booking had been in error. I showed vouchers to the night clerk and she told me they had been changed by the booking agent. Turned out it was the hotels error. While trying to straighten out the situation we heard at least 3 other parties at the front desk with the same problem. We went through our travel agent and got it straigtened out. The hotel rooms were old and dirty. We had a water leak in our room from the roof, the carpets were filthy the service was unfriendly. Iwould never recommend this hotel to anyone.

Don't waste your time if your looking for comfort, the rooms are real small and the bathroom, well, you better know what your going to do before you go in, other wise you have to back out and turn around. The beds are small, a double is as large as you can get, Pillows are flat and very small, Lamb Table crambed next to bed, Bad storage space, Doors will not fully open hits lamp table. No Movies in every room, as posted on web site, No Internet service in each room as posted on the web site. The TV's are old and the remotes don't work. About 6 Channels, 2 in English. Nothing to watch on Tv after being out all day long As for the Staff, at the front desk, they run Hot & Cold, don't ask too many questions, They give you direct answers, but offer no help, Breakfast is ok, I like toast, Free coffee and orange juice. I would not stay there again, nor would I recommend it it anyone, It's noisy and crambed, small rooms, small haul ways, small elevator, says 6 person, must be migets standing on each others shoulders. I'm 5'10" and weight 200 lbs and I took up a quarter of the elevator. with luguage 2-3 people max. The only good thing about this Hotel was location. If you want some comfort in your stay, Stay some where else, If your a cheapskate, this place is perfect, nothing to expect. I did ask the desk clerk for a differnt room and was turned down, I stayed there 7 days and just toughed it out. It was the low point of mine and my girlfriends vacation.