Stanley House Hotel - London, United Kingdom     

Arrived at 6.30pm found the reception a little off putting, was in room 42 on second floor I am registered disabled took me ages to get up stairs no lift, toilet made loud noise on flushing lasted 10 mins which could be heard on the ground floor, was told never had any complaints so far. on the ground floor there were a couple of new wardrobes in the passage and on the fist landing there were matresses and head boards, my first thought was this had to be a fire hazzard a twin room had one hand towel and one bath towel between two, room did not seem that clean and shower was mouldy and dirty looking, funiture was much to be desired the double bed was tatty and the single bed wile the matress was relitively new the base was twisted and past its sell by date, in the morning i got up and had sevrel bite marks, breakfast in the basment, full english breakfast consisted of 1 sm rasher of bacon, 1 sausage a teaspoonful of beans and one very small egg, small glass of orange juice, toast and coffee, coffee had obviously been made several hours before, the It has been the worst experiance of my life, glad it was only one night

We got a family room (two double beds) for the best price I could find in the area (Victoria Station--good for connecting to all parts of central London). The breakfast was fine...nothing fancy, but enough food for all. The room was clean. The staff was not particularly friendly, but wasn't rude either. They let us in early to drop off our bags...which was nice. The biggest negative was that there was supposed to be internet, but it was only functioning sporadically...to the point where my husband couldn't get on long enough to conduct his business. He tried to find an internet cafe, and there were some, but he didn't want to pay what they were asking.