Park Plaza Victoria London - London, United Kingdom 

Jim
Posted: Tue, Aug 12 2008
The location is great, but I had problems here. Sheets had to be replaced because they had blood on them when I checked in. AC did not work properly. TV never worked.

a lovely surprise!
Posted: Wed, Jul 23 2008
Haveing stayed in a number of london hotels that were disapointing, i wasnt expecting much from this one. What a surprise! We couldnt find any faults with this one, room perfect, staff perfect, everything A1. Only one fault is that it is hard to find as the address they give brings you to the back of it, which is on a main road and the hotel doesnt look the best from this side. but a pleasent surprise when you turn the corner. We will be back!

Pleased
Posted: Wed, Jul 23 2008
Was very nervous about staying here after reading some of the reviews , but was pleasantly suprised. We booked direct through hotel website for executive room with kingsize bed and extra child bed. We arrived at 13.30 and found the staff courteous and helpful, they had not put an extra bed in our room, but contacted housekeeping immediately and this was done within 10 mins while we used executive lounge.The room was a good size and clean and modern, everything worked, we had compilmentary goodies as descibed under package, only complaint was rock hard pillows but housekeeping would change these. We used executive lounge for coffee and breakfast. After a previous review we were nervous about using it for breakfast but was pleasantly suprised- the breakfast was buffet:croissants, muffins,rolls ,cereals,fruit etc.toast you did yourself. The counter stuff was cheese,salami,ham,smoked salmon, poached fish.Then there was hot items, sausage,bacon,grilled tomatoes, scrambled egg. The lounge was very quiet, not suprising really after what some reviewers had said.It wasn't top notch , but not bad either.Check out was easy and painless and staff were happy to store our backage until collection later in the day. Perhaps other travellers had higher expectations , we had none and were pleasantly suprised