Recenty stayed in this hotel as part of a weekend break with my husband. The moment we checked in, wee were welcomed by friendly staff, courteuos concierge who took our luggage right up to the room and showed us the room. When entering the room we were satisfied with the condition, the room seemed recently refubished. The ameneties all there as advertised. The staff were extremely responsive and the housekeeping department were always good. We paid a fair price for what we had received and included breakfast which was very good. Consisted of a full continental breakfast which had a good variety. The hotel was in good condition, the staff were extremely friendly and the location was fantastic, really is in the centre of London with Hyde Park only accross the road and underground stations nearby. Buses also pass through this area. All in all, my husband and I really enjoyed our stay.
The only downide was the the lifts were small, but they were in good working order.
I've been in the hotel for three nights none of them i couldn't sleep a wink. The thing was the guests from the hostel in the front road were disturbing and yelling and laughing so i couln't get some sleep neither my neighbour from upstais wich was really annoying as well. Apart from that everithing was fine according to the price.
The recepcionist in the morning shift (the blond one) was really nice and helpfull.
First room was just painted but not ready for customers. Floorcarpet was dirty ,was not fastened, paintdirt on it. Room was very small, no chair, no basket for dirt. Coffee/teafacilities could not be used.After 1 night anouther room, also very small,douche did not give warm water. Breakfast was very little no englisch or continental breakfast!
L'albergo ci ha inizialmente sconvolto: hanno chiesto il pagamento anticipato senza mostrarci la stanza, e ci siamo ritrovate in un cunicolo stile Shining da percorrere per arrivare in stanza. La stanza era minimal, ma c'era tutto l'occorrente. La posizione è strategica, vicino a tre linee metro. Tutto sommato, per una visita di pochi giorni senza troppe pretese, va benissimo!