My neice and I spent a week in London during late March/early April 2007 and we spent all seven nights at the Cranley. It was a very nice hotel with pleasant, low-key service, and in a convenient location. Our room was spacious with a nice bath. Our room rate included a very nice breakfast (not hot -- juice, cereal, yogurt, bread basket, and hot beverage) served in our room each morning. It was a pleasant way to start the day.
The location was remarkably quiet. Yet it was convenient to many neighborhood restaurants and pubs. We were not far from a tube stop and other conveniences (banks, grocery stores, etc.). Hyde Park, Kensington Gardens, and several museums (e.g., the V&A) were close by and easy to walk to.
The only problem we had was that the room sometimes seemed a little warm (some days were warm and others were cool -- the weather was very changeable), but we just opened the large windows. It was never so bad that we pursued it with the staff (there may have been another solution).
All in all this was a nice hotel and (I think) a reasonable value for London (I have stayed at other London hotels in the past). I would probably stay there again.
we had problems with the reservation made by Venere, but the staff of the Cranley handled the matter very efficiently and professionally.The problem was solved and we got an upgrade. Well done!
This is a great place to stay in London- very quite and nice if you want to get away from a typical hotel (chain).
Very upscale- staff professional strives to exceed guest expectation!
The room was a bit small however larger than most rooms in London. The value was excellent!
I stayed at the Cranley for one night on Valentines Day and was very pleased with the stay overall. We were offered a free glass of champagne and snacks each which could be served downstairs in the hotel or to our room. The staff were pleasant enough although not overley welcoming. The room was good and the bathroom was lovely, the bed was extremely comfortable. I would defintiely recommend this hotel if you are looking to stay somewhere comfortable and homely, rather than a huge hotel with lots of facilities
The Cranley was a charming hotel. I enjoyed my stay very much. The staff was friendly and very helpful. I would definitely recommend this beautiful hotel in an excellent location on a quiet street to my friends. The rooms were quite spacious and well-decorated .