London Guards Hotel - London, United Kingdom 

"Would go back anytime"
Posted: Mon, Nov 23 2009
Although there was only the two of us, we booked a triple room (for 3 nights) simply to give us more space than the usual double. It was totally worth the money. The staff was courteous. The air conditioning (which could have been a bit cooler) was nonetheless effective enough to make sleeping quite comfortable. The location is well away from traffic enough to make it a pleasant night.

SN
Posted: Thu, Jul 02 2009
Wir wurden sehr nett und zuvorkommend empfangen, unser Zimmer war sehr großzügig für 2 Personen,die Betten waren sehr bequem, allerdings wäre eine Garderobe und ein Stuhl nicht schlecht gewesen. Das Frühstück war ok, der Kaffee außergewöhnlich gut. Kurz und gut: sehr empfehlenswert, absolut klasse die Lage des Hotels.

HB
Posted: Mon, Jun 22 2009
Cleaning staff was friendly and very correct. Breakfast-retaurant staff correct, polite, very attentive,a pleasure. The reception provided no service at all. The woman's sulky face from our arrival, the unwillingness to do anything for the guests. The lift was out of order for two days. "I have made a call", she said, but nothing happened. The safe was repaired, because I insisted on it, it took an hour before a man turned up to fix it. "Not to worry", he said, "2/3 of the safes do not work". At our arrival we had forms to fill in. "Get it done now", the sulky woman uttered, "I have to leave at 22,30 hours". No politeness, no chance of facial expression, nothing. She was definately no adorn or advantage to the hotel and should never have been employed in a hotel reception. I could add a lot of minor problems, perhaps not very important, but nevertheless of incomfortable nature. Naturally I am unable to recommed this hotel to anyone.

FM
Posted: Mon, Jun 15 2009
In the lobby/public area, the floors need serious renewal/refinishing. It is not a good first impression. Some of the front desk staff are not as welcoming as I'm accustomed to and some are not as fluent in English as others. The location of the hotel is very good and located near the tube and restaurants/business district.

DB
Posted: Thu, Jun 11 2009
We (family with 2 adult daughters) spent 3 nights and enjoyed it. Breakfast was ok, the beds were comfortable, the rooms were clean, one room was very big. The hotel is near Lancaster Gate Tube Station. We will surely stay there again, if we come back to London.